Purchasing a bunker on app.nsecbunker.com not working?

[hex17or]

Sorry, I have nowhere else to seek support hence am opening a ticket here - I tried purchasing a bunker on app.nsecbunker.com for testing purposes but was unable to get an instance in spite of completing the payment. I made the payment of 1000 sats during the purchase workflow. However, the site just stays at Deploying Bunker stage without any progress. This happened twice - once from my mobile and once from my desktop. I am out of 2000 sats but do not have a working instance of a bunker. The url in both cases is https://app.nsecbunker.com/bunker/undefined. I have also attached a screenshot below. I appreciate any pointers. I can provide the invoice for both the 1000 sats payment on request.