Chrysalis
Chrysalis copied to clipboard
Published
20 hours ago •
keyboardio
keyboardio
Firmware flash fails on Model 100
Describe the bug Firmware flashing fails on the Model 100 on NixOS, using an updated Chrysalis package.
To Reproduce Steps to reproduce the behavior:
- Launch flashing procedure on a Model 100
- During step 2, switch to programmable mode, press the PROG key
- PROG key turns red, then stays that way (stuck in bootloader mode?)
- See screenshot for what chrysalis displays after a few seconds of the PROG key LED being red
Expected behavior Flashing goes fine
Screenshots
Desktop (please complete the following information):
- OS: NixOS unstable
- Chrysalis Version: 0.11.3
Additional context
The debug bundle logs aren't relevant because when I reproduce the issue, Chrysalis freezes and I can't discard the message window shown in the screenshot. Here's the debug bundle in case there's anything else useful in there, as well as logs grabbed from .config/chrysalis/logs/ from a time I reproduced the issue:
https://gist.github.com/alarsyo/49386d77aeda45e50232f7d18cb1182b
I do have /etc/udev/rules.d/60-kaleidoscope.rules setup correctly, in case that matters.
I have to unplug the keyboard to get it out of bootloader mode, and when I plug it back in it's reset to the default layout, I have to set it up again in Chrysalis restoring a backup.
Here's a debug bundle from flashing a Model 01 firmware just fine on the exact same setup:
{
"timestamp": "2022-09-23T22:36:39.714Z",
"uuid": "193a0db9-649e-424c-9de2-27ec1920206e",
"chrysalis": {"version": "0.11.3"},
"os": {"platform": "linux", "distro": "NixOS", "release": "22.11", "codename": "Raccoon", "kernel": "5.15.67", "arch": "x64", "hostname": "zephyrus", "fqdn": "zephyrus.alarsyo.net", "codepage": "UTF-8", "logofile": "nixos", "serial": "", "build": "22.11.20220912.5f326e2", "servicepack": "", "uefi": true},
"usb": [],
"logs": [
{"function": "find", "label": "focus", "level": "debug", "message": "serial port list obtained", "portList": [{"manufacturer": "Keyboardio", "path": "/dev/ttyACM0", "pnpId": "usb-Keyboardio_Model_01_Ckbio01E-if00", "productId": "2301", "serialNumber": "Ckbio01E", "vendorId": "1209"}, {"path": "/dev/ttyS0"}, {"path": "/dev/ttyS1"}, {"path": "/dev/ttyS2"}, {"path": "/dev/ttyS3"}], "timestamp": "2022-09-23T22:34:37.047Z"},
{"devices": [{"focusDeviceDescriptor": {"bootloader": false, "info": {"displayName": "Keyboardio Model 01", "product": "Model01", "urls": [{"name": "Homepage", "url": "https://shop.keyboard.io/"}, {"name": "Forum", "url": "https://community.keyboard.io/"}, {"name": "Chat", "url": "https://keyboard.io/discord-invite"}], "vendor": "Keyboardio"}, "keyboard": {"columns": 16, "rows": 4}, "usb": {"bootloader": {"productId": 8960, "protocol": "avr109", "vendorId": 4617}, "productId": 8961, "vendorId": 4617}}, "manufacturer": "Keyboardio", "path": "/dev/ttyACM0", "pnpId": "usb-Keyboardio_Model_01_Ckbio01E-if00", "productId": "2301", "serialNumber": "Ckbio01E", "vendorId": "1209"}], "function": "find", "label": "focus", "level": "debug", "message": "supported devices found", "timestamp": "2022-09-23T22:34:37.049Z"},
{"level": "info", "message": "Connecting to port", "path": "/dev/ttyACM0", "timestamp": "2022-09-23T22:34:41.876Z"},
{"level": "info", "message": "Probing for focus support...", "timestamp": "2022-09-23T22:34:42.003Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "help", "id": 0}, "timestamp": "2022-09-23T22:34:42.008Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "help", "id": 1}, "timestamp": "2022-09-23T22:34:42.009Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "help", "id": 2}, "timestamp": "2022-09-23T22:34:42.009Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "help", "id": 3}, "timestamp": "2022-09-23T22:34:42.010Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "help", "id": 4}, "timestamp": "2022-09-23T22:34:42.028Z"},
{"args": ["/editor"], "level": "debug", "message": "navigating to location", "timestamp": "2022-09-23T22:34:42.029Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "keymap.default", "id": 5}, "timestamp": "2022-09-23T22:34:42.052Z"},
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{"args": [], "command": "keymap.layerNames", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:34:42.574Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "version", "id": 7}, "timestamp": "2022-09-23T22:35:57.847Z"},
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{"args": [], "command": "idleleds.time_limit", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:02.716Z"},
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{"args": [], "command": "typingbreaks.rightMaxKeys", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:02.721Z"},
{"args": [], "command": "spacecadet.mode", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:02.721Z"},
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{"args": [""], "command": "led_mode.default", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.308Z"},
{"label": "focus", "level": "verbose", "message": "request", "request": {"args": [], "command": "macros.map", "id": 26}, "timestamp": "2022-09-23T22:36:32.309Z"},
{"data": "255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 ", "label": "focus", "level": "debug", "message": "incoming data", "timestamp": "2022-09-23T22:36:32.608Z"},
{"label": "focus", "level": "verbose", "message": "response", "request": {"args": [], "command": "macros.map", "id": 26}, "response": "255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255 255", "timestamp": "2022-09-23T22:36:32.608Z"},
{"args": [""], "command": "tapdance.map", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.608Z"},
{"args": [""], "command": "hostos.type", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.608Z"},
{"args": [""], "command": "autoshift.enabled", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.608Z"},
{"args": [""], "command": "autoshift.timeout", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "autoshift.categories", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "typingbreaks.idleTimeLimit", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "typingbreaks.lockTimeOut", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "typingbreaks.lockLength", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "typingbreaks.leftMaxKeys", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "typingbreaks.rightMaxKeys", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "spacecadet.mode", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"args": [""], "command": "spacecadet.timeout", "label": "focus", "level": "verbose", "message": "request (noop)", "timestamp": "2022-09-23T22:36:32.609Z"},
{"level": "info", "message": "Successfully flashed", "timestamp": "2022-09-23T22:36:32.634Z"},
{"args": ["/keyboard-select"], "level": "debug", "message": "navigating to location", "timestamp": "2022-09-23T22:36:33.677Z"},
{"level": "info", "message": "Disconnecting from keyboard", "path": "/dev/ttyACM0", "timestamp": "2022-09-23T22:36:33.678Z"},
{"args": ["./"], "level": "debug", "message": "navigating to location", "timestamp": "2022-09-23T22:36:33.678Z"},
{"args": ["/keyboard-select"], "level": "debug", "message": "navigating to location", "timestamp": "2022-09-23T22:36:33.694Z"},
{"function": "find", "label": "focus", "level": "debug", "message": "serial port list obtained", "portList": [{"manufacturer": "Keyboardio", "path": "/dev/ttyACM0", "pnpId": "usb-Keyboardio_Model_01_Ckbio01E-if00", "productId": "2301", "serialNumber": "Ckbio01E", "vendorId": "1209"}, {"path": "/dev/ttyS0"}, {"path": "/dev/ttyS1"}, {"path": "/dev/ttyS2"}, {"path": "/dev/ttyS3"}], "timestamp": "2022-09-23T22:36:33.949Z"},
{"devices": [{"focusDeviceDescriptor": {"bootloader": false, "info": {"displayName": "Keyboardio Model 01", "product": "Model01", "urls": [{"name": "Homepage", "url": "https://shop.keyboard.io/"}, {"name": "Forum", "url": "https://community.keyboard.io/"}, {"name": "Chat", "url": "https://keyboard.io/discord-invite"}], "vendor": "Keyboardio"}, "keyboard": {"columns": 16, "rows": 4}, "usb": {"bootloader": {"productId": 8960, "protocol": "avr109", "vendorId": 4617}, "productId": 8961, "vendorId": 4617}}, "manufacturer": "Keyboardio", "path": "/dev/ttyACM0", "pnpId": "usb-Keyboardio_Model_01_Ckbio01E-if00", "productId": "2301", "serialNumber": "Ckbio01E", "vendorId": "1209"}], "function": "find", "label": "focus", "level": "debug", "message": "supported devices found", "timestamp": "2022-09-23T22:36:33.949Z"}
]
}
I can also add that flashing the latest firmware from a Windows computer worked absolutely fine for the Model 100, so the keyboard itself doesn't seem to be the issue (thankfully :D)
Im seeing a similar issue at my macs(fails on both intel and m1). But in my setups chrysalis does not even recognise the existing firmware:
Yeah that's expected, I had the same thing when I first got the keyboard, firmware installed at the factory didn't provide version information. My screenshot above is after I successfully flashed (on windows) a recent firmware (upgraded to 0.90.1 without trouble since then)
Same, and I''m using PopOS and Chrysalis Version: 0.11.4
I got a flash failed message the first time, then if I hold down PROG while plugging in (so it goes, and stays RED), I get the following debug output from the Console upon trying to flash:
2022-09-26T18:40:36.493Z dfu-util exited abnormally
{
exitCode: 74
label: "flash"
level: "error"
}
log @ transports.js:58
Error while uploading firmware
{
error: "dfu-util exited abnormally with an error code of 74"
level: "error"
}
log @ transports.js:58
Same, and I''m using PopOS and Chrysalis Version: 0.11.4
Did you install the udev rules when prompted? If so, do you have a non-empty file /etc/udev/rules.d/60-kaleidoscope.rules?
Did you install the udev rules when prompted? If so, do you have a non-empty file
/etc/udev/rules.d/60-kaleidoscope.rules?
No, I wasn't prompted to add any udev rules. Is that something I've missed in the preferences?
The prompt only appears if you do not have write access to the serial port of the keyboard. If you did, then it's not shown. That's something we'll be fixing in an update soon.
Just received another bug report about a failed flash. This time, it's on Windows, and the flashing succeeded to a point: it got to the last stage of clearing & restoring eeprom. It successfully did the clear, but appears to have failed reconnecting after, and thus, the restore did not happen.
There are a number of interesting things in the log. Sadly they're only available as a screenshot, because bundle creation is slightly buggy in 0.11.8 (and probably .6 and .7 too; corrected on master now):
Here, we see an attempt at reconnecting after the clear. It's not evident from the screenshot which stage we're at, but confirmed with the customer that the eeprom was wiped, so it's the reconnect after that.
This looks like it's stuck trying to go from application mode to bootloader near the start of the process, but that permission denied thing is unexpected there, considering we were connected to the keyboard.
I think that the original issue, flashing from Nix should be fixed by now with Chrysalis 0.11.8. But as there are similar issues on other platforms, lets cover them all here.
Unfortunately I'm still seeing the same issue with 0.11.8 :/ keyboard goes to bootloader then Chrysalis hangs on this error message
I'm able to flash just fine with the following command, for what it's worth :
dfu-util --device 3496:0005 -D ~/.config/chrysalis/latest-firmware/Keyboardio/Model100/default.bin -R
I think we made some progress on this, I am no longer able to reproduce the problem on Linux with the latest snapshot. If you're still experiencing the problem, can you give v0.11.9-snapshot a try, and see if it improves the situation?
Having had this issue (above) on my first M100, I succeeded in flashing it with Windows. However, I've just received my second and tried to flash again on PopOS, receiving the same errors as above.
I get to step 6 of the forum update guide
- Hold PROG before and while plugging in, to put in program mode. PROG key lights up RED
- Open Chrysalis
- "Connect" to M100
- I am prompted to "Update firmware"
- Choose "latest", with factory reset either disabled or enabled (I've tried both)
- Click ":cloud: Update"
- Click continue to confirm
- ERROR, I am taken back to the homescreen with an "ERROR" toast notification
In the console I can see
dfu-util exited abnormally
{exitCode: 74, level: 'error', label: 'flash'}
exitCode: 74
label: "flash"
level: "error"
Error while uploading firmware
{error: 'dfu-util exited abnormally with an error code of 74', level: 'error'}
error: "dfu-util exited abnormally with an error code of 74"level: "error"
focus.js:344 Uncaught (in promise) TypeError: Cannot read properties of null (reading 'bootloader')
at focus_Focus.isInApplicationMode (webpack:/src/api/focus.js:344:39)
at focus_Focus.request (webpack:/src/api/focus.js:503:15)
at focus_Focus.supported_commands (webpack:/src/api/focus.js:483:45)
at new FocusCommands (webpack:/src/api/flash/FocusCommands.js:27:17)
at flash (webpack:/src/api/flash.js:48:25)
at Object.flash (webpack:/src/api/hardware-keyboardio-model01/index.js:109:12)
at _flash (webpack:/src/renderer/screens/FirmwareUpdate.js:104:34)
at upload (webpack:/src/renderer/screens/FirmwareUpdate.js:151:13)
I've tried both Chrysalis 0.11.9 and 0.12.0-snapshot.189 chrysalis-debug-12snapshot.json.txt chrysalis-debug-11-9.json.txt
As mentioned above, I have not been prompted to add any udev rules, so haven't done so.
Let me know if there's anything further I can do to help debug this while I still have a keyboard on the factory firmware.
As mentioned above, I have not been prompted to add any udev rules, so haven't done so.
This sounds like a case of #1068, Chrysalis not prompting to add udev rules when it should. Can you add the udev rules from here, and see if flashing still fails?
This sounds like a case of #1068, Chrysalis not prompting to add udev rules when it should. Can you add the udev rules from here, and see if flashing still fails?
Thank you for your prompt reply. Yes I have now added those rules into /etc/udev/rules.d/60-kaleidoscope.rules, rebooted and flashing succeeded!
Had posted issues on the community portal at keyboard.io. Firmware upgrade was not restoring eeprom contents and then not restoring saved color configuration. Layers were not maintained (and in one case totally different). Flashed latest firmware (0.91.0-snapshot-64) with Chrysalis 0.11.19 (release) and layers and color assignments went smoothly. Bundle attached. chrysalis-debug20221025.json.txt
Chrysalis now runs in-browser using WebSerial and WebUSB and this functionality has been rewritten, so I'm closing out this issue as obsolete. Please don't hesitate to open a new issue if https://chrysalis.keyboard.io exhibits the same behavior
