Keybase is not starting up on Windows

[janheski]

Keybase GUI Version: 6.2.8-20240305123615+5381dd5b22

[Alexangelj]

same issue for version 6.2.5-20231231232650+3bdf76f84a

edit: while keybase is loading if i execute keybase ping it will load, but the filesystem still does not mount.

[davidpurdue]

Exactly what @Alexangelj said...

• Version 6.2.8-20240305122718+5381dd5b22
• Hangs when starting
• keybase ping in PowerShell gets it to start
• but K: drive does not appear, and files are not accessible in the GUI (forever "Loading")

Keybase client is still working on Mac (Client 6.2.8-20240305162546+e38523abbe)

[davidpurdue]

I have sent logs - log ID fd8d9155b5a00b270d56701c

[MTadder]

Can confirm, this issue is still present in 6.2.8-20240305122718+5381dd5b22 💢 Here is my log, for refence:

$ tail C:/Users/***/AppData/Local/Keybase/Keybase.app.log -n 25
Info,2024-05-11T06:16:29.920Z,Hide main window: true
Info,2024-05-11T06:16:29.920Z,Hide dock icon: false
Info,2024-05-11T06:16:30.719Z,Received open-file or open-url event on Windows but did not get filePath or url from process.argv
Info,2024-05-11T06:16:41.979Z,Showing menu: {"x":1674,"y":1002} {"x":0,"y":0,"width":1920,"height":1032}
Info,2024-05-11T06:16:41.979Z,- start menu on bottom -
Info,2024-05-11T06:16:42.018Z,Showing menubar at {"x":1498,"y":392,"width":360,"height":640}
Info,2024-05-11T06:16:42.018Z,Clicked tray icon: {"x":1658,"y":975,"width":40,"height":40}
Info,2024-05-11T06:16:37.116Z,skipping
Info,2024-05-11T06:16:41.980Z,Inbox refresh due to widgetRefresh
Action,2024-05-11T06:16:45.574Z,type: route-tree:switchTab:  {"payload":{"tab":"tabs.gitTab"},"type":"route-tree:switchTab"}
Action,2024-05-11T06:16:45.605Z,type: waiting:batchChangeWaiting:  {"payload":{"changes":[{"error":null,"increment":true,"key":"git:loading"}]},"type":"waiting:batchChangeWaiting"}
Info,2024-05-11T06:16:45.639Z,bail on no selected conversation
Info,2024-05-11T06:16:45.641Z,bail on no selected conversation
Action,2024-05-11T06:16:46.120Z,type: waiting:batchChangeWaiting:  {"payload":{"changes":[{"error":null,"increment":false,"key":"git:loading"}]},"type":"waiting:batchChangeWaiting"}
Info,2024-05-11T06:16:46.290Z,bail on no selected conversation
Info,2024-05-11T06:17:02.540Z,bail on no selected conversation
Info,2024-05-11T06:17:02.542Z,bail on no selected conversation
Info,2024-05-11T06:17:10.218Z,bail on no selected conversation
Info,2024-05-11T06:17:10.227Z,bail on no selected conversation
Info,2024-05-11T06:17:11.230Z,bail on no selected conversation
Info,2024-05-11T06:17:11.230Z,bail on no selected conversation
Info,2024-05-11T06:17:12.613Z,bail on no selected conversation
Info,2024-05-11T06:17:12.928Z,bail on no selected conversation
Info,2024-05-11T06:17:15.100Z,bail on no selected conversation
Info,2024-05-11T06:17:15.101Z,bail on no selected conversation