Keybase will no longer open on my Windows 10 desktop

[fizpawiz]

Keybase GUI Version: 6.2.5-20231231233530+3bdf76f84a

When I click the tray icon, I get the "Starting up Kebase" window with the hamburger at the top. Then it goes away without starting up Keybase. I don't know how to recover.

[TheComputerGenie]

Same issue here on Win11, but it doesn't die (it just sits there forever)

check for update retuns

2024/01/03 14:04:48 INFO Checking for update, current version is 6.2.5-20231231232650+3bdf76f84a
2024/01/03 14:04:48 INFO Using updater source: Keybase.io
2024/01/03 14:04:48 DEBG Using options: updater.UpdateOptions{Version:"6.2.5-20231231232650+3bdf76f84a", Platform:"windows", DestinationPath:"C:\\Users\\Computer Genie\\AppData\\Local\\Keybase\\", URL:"", Channel:"", Env:"prod", Arch:"AMD64", Force:false, OSVersion:"Microsoft Windows [Version 10.0.22631.2861]", UpdaterVersion:"0.3.8", IgnoreSnooze:true}
2024/01/03 14:04:48 INFO Request "https://api-0.core.keybaseapi.com/_/api/1.0/pkg/update.json?arch=AMD64&auto_update=0&ignore_snooze=1&install_id=86b32b2ead396ac9671a46c62f518702a7f8b1b08724b31d&os_version=Microsoft+Windows+%5BVersion+10.0.22631.2861%5D&platform=windows&run_mode=prod&upd_version=0.3.8&version=6.2.5-20231231232650%2B3bdf76f84a"
2024/01/03 14:04:48 DEBG Received update response: updater.Update{Version:"6.2.5-20231231232650+3bdf76f84a", Name:"v6.2.5-20231231232650+3bdf76f84a", Description:"• Fix connection errors due to expired CA certificate\n", InstallID:"86b32b2ead396ac9671a46c62f518702a7f8b1b08724b31d", RequestID:"", Type:0, PublishedAt:1704065210000, Props:[]updater.Property(nil), Asset:(*updater.Asset)(0xc00004c8c0), NeedUpdate:false}

and also:

[fizpawiz]

Strangely, my Keybase randomly recovered about an hour or so after I was having trouble.

[gucio321]

same on Fedora Linux 39

When I start keybase, it starts a blank window.

strange thing is that it also starts evolution-addressbook login request window (?!)

I still get keybase desktop notifications.

[jodavaho]

Make sure you have updated - see the ssl cert issues

[TheComputerGenie]

Make sure you have updated - see the ssl cert issues

The update was what gave me that result. It finally sorted itself out hours later

[aspenmayer]

Side note, when will 6.2.5 source be available and/or builds be available on the keybase/client releases page?

[TheComputerGenie]

I'm using keybase version 6.2.5-20231231232650+3bdf76f84a one issue is that it actually works and doesn't know it works I found that if you edit AppData\Local\Keybase\gui_config.json to:

 {
    "gui": true,
    "windowState": "{\"dockHidden\":false,\"height\":600,\"isFullScreen\":false,\"width\":810,\"windowHidden\":false,\"x\":0,\"y\":0}"
}

the GUI is usable despite the status menu/icon being feked.