Can't download any file from the private or public folder

Open olivier-vailleau opened this issue 2 years ago • 6 comments

Hello, When I receive a file shared via the folders, I try to download and the file won't download. It is displayed on the botton on a red rectangle

Can I clean the local folder or something to reinit ? Thank you.

my log id: 29ce59898d5bdd42a41f301c

Jul 27 '23 16:07 olivier-vailleau

I am facing same issue. Please share how did you resolve this issue?

Aug 15 '23 14:08 manojsurve1

Have also experienced this issue using the client installed on Windows 10. Sent logs to help. Log ID: e5e5e79e0cbd8eb044635a1c

Sep 07 '23 01:09 jmunnerley-csiro

Same here, windows 11, with a fresh keybase install. [my log id: 372d7943290c3e80b7af631c

Oct 15 '23 19:10 oliverhr

same isuse here

Nov 18 '23 21:11 ErickAgrazal

I'm seeing this issue too, in update installed about 2 hours ago. on Windows 10 Enterprise

Feb 14 '24 21:02 lschiff

this service seems dead, when such a basic functionality stops working for 9 months, and nobody is even responding

Apr 17 '24 05:04 ATGardner