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blank screen after first interaction in GUI on iOS

Open ppaulek opened this issue 2 years ago • 1 comments

I can open keybase, but as soon as I hit the 'back' button in a chat i get a blank screen. so i had to close keybase completely and relaunch for each new step. so I reinstalled keybase after complete delete and ios restart inbetween. now i get the login screen and as soon as i fill in my username and hit "Log in" again blank screen. the result being: i cannot login as the login screen reappears after clsoing the app and restarting it. iOs up to date

ppaulek avatar Jun 17 '22 09:06 ppaulek

Same here:

https://user-images.githubusercontent.com/52253/175186922-32bd64cf-a862-4d98-9853-d424e1834f85.MOV

kcm avatar Jun 23 '22 01:06 kcm

Same here:

FullSizeRender.MOV

EXACTLY the same issue i have when i write my username and press login. It does what you show on the video :(

xbette avatar Oct 11 '22 18:10 xbette

I don't have the issue on my iPhone, but do on my iPad

iPadOS Version: 16.1.1 (20B101)
Model Name: iPad Pro (11-inch) (3rd generation)
Model Number: MHMT3LL/A

App Version: 6.0.1-20220606180919+0fc9feea3d

buzzsurfr avatar Nov 19 '22 15:11 buzzsurfr

Still same behaviour on new iphone to which I have migrated my data. Please, do something about this issue as I cannot use keybase on my mobile phone

Iphone 12 mini ios 16.2 Keybase 6.0.1

ppaulek avatar Dec 20 '22 17:12 ppaulek

Same issue here but black screen, maybe due to theme. Only started after migrating from my iphone se 2020 to the iphone 14.

https://user-images.githubusercontent.com/103238689/211283266-fdea8cbf-ed24-4811-bab8-e3833477e93a.MP4

Reported using the in app feedback feature too but got this error:

IMG_ECD383353DF7-1

nrogovik avatar Jan 09 '23 10:01 nrogovik

Same issue here on an iPad

blahdeblahde avatar Feb 08 '23 16:02 blahdeblahde

How to fix? IPhone 11 pro max IOS 16.4

captainkovalsky avatar Mar 24 '23 20:03 captainkovalsky

Hi Keybase, is there any advance on this? Maybe even a solution? I have once again tried to get keybase working (now on ios 16.5) after rebooting iphone but I have still the same problem and the App is not usable…

ppaulek avatar Jun 20 '23 07:06 ppaulek

I don’t know what changed, but the app works fine for me now on my iPhone 14 🤷‍♂️

nrogovik avatar Jul 09 '23 14:07 nrogovik

I don’t know what changed, but the app works fine for me now on my iPhone 14 🤷‍♂️

Yeah works for me too now. Its Strange but epic

xbette avatar Aug 29 '23 21:08 xbette