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Error: Error fetching account *****.

Open acanteen opened this issue 4 years ago • 5 comments

Steps to Reproduce:

1.use a capitaOne Card

Error:

    '    at processTicksAndRejections (internal/process/task_queues.js:97:5)',
  [message]: 'ITEM_LOGIN_REQUIRED',
  name: 'PlaidError',
  display_message: null,
  error_code: 'ITEM_LOGIN_REQUIRED',
  error_message: "the login details of this item have changed (credentials, MFA, or required user action) and a user login is required to update this information. use Link's update mode to restore the item to a good state",
  error_type: 'ITEM_ERROR',
  request_id: '',
  suggested_action: null,
  status_code: 400
}```

**System Info:**

arch: x64 platform: win32 os: v10.0.18363 mintable: v2.0.1 node: v12.18.2

acanteen avatar Dec 18 '20 19:12 acanteen

Having a similar experience while setting up my Capital One account using the html page:

access-development-xxx | Error fetching account name

aproxia avatar Dec 18 '20 21:12 aproxia

are you guys using the sandbox version?

gbdavidx avatar Jan 03 '21 21:01 gbdavidx

I am using the Plaid Development Environment

acanteen avatar Jan 04 '21 00:01 acanteen

what version of npm are you on?

gbdavidx avatar Jan 04 '21 02:01 gbdavidx

Hi all,

I'm using node version 15.5.0 and have the same error.

Honestly I don't think this issue is due the environment nor is a bug in mintable, but rather it's a problem between plaid and capital one. (https://www.reddit.com/r/fintech/comments/dtjsi2/plaid_and_capital_one/)

-michalos88

Michalos88 avatar Jan 05 '21 03:01 Michalos88