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Can't Upload Any Attachments in Whatsie (Ubuntu 22.04)

Open beebmaster opened this issue 1 year ago • 6 comments

As per the title, dragging and dropping attachments into the message pane does not add the attachment.

In the case of a JPG, it says "image contained no content", and in the case of other files, the message pane goes blank and nothing else happens. It is necessary to click on a different contact's messages on the left-hand pane to be able to continue.

Using the upload paperclip link doesn't work as the dialogue box is fundamentally broken, only giving a choice of "Computer" or "/" locations. Navigating to "/", then "media", doesn't show any mounts in /media, so for a Linux based OS this is useless.

beebmaster avatar Mar 30 '23 10:03 beebmaster

I am not able to reproduce it with latest version of whatsie.

WhatSie
Version: 4.14
Source Branch: main
Commit Hash: 906ca7e
Build Datetime: 2023-05-20T15:56:15UTC
Qt Runtime Version: 5.15.4
Qt Compiled Version: 5.15.4
System: Ubuntu Core 20
Architecture: x86_64
Install mode: snap

Can you please provide the debug info from the about section of app?

keshavbhatt avatar Jul 04 '23 15:07 keshavbhatt

Hello - thanks for your help. Here's the info, but looks to be the same as yours:

WhatSie Version: 4.14 Source Branch: main Commit Hash: 906ca7e Build Datetime: 2023-05-20T15:56:15UTC Qt Runtime Version: 5.15.4 Qt Compiled Version: 5.15.4 System: Ubuntu Core 20 Architecture: x86_64 Install mode: snap

Hope this might help: if I drag a JPG file to the Whatsie window, the message pane clears to a border with broken lines and the wording "Drag file here" in the middle. Some of the time when I let go, that screen stays the same. The picture is never added to a message, and the only way to get back to the message history is either to press ESCAPE or click on a contact in the left hand pane.

On other occasions, the message history reappears and a message bottom left white text on black background says "1 image you tried adding has no content".

beebmaster avatar Jul 08 '23 16:07 beebmaster

I managed to get a screenshot just now of what happens if I click the "attach" icon next to the message composition box (the icon has changed recently to a Plus sign), and then I go to where everything is in Linux, ie. in a /media mount, and as you can see, it doesn't show any of the contents in /media at all. There are several drives mounted in there but they don't show up. Screenshot_2023-07-11_17-01-45

beebmaster avatar Jul 11 '23 16:07 beebmaster

Try snap connect whatsie mount-observe

keshavbhatt avatar Jul 11 '23 16:07 keshavbhatt

I had to do "snap connect whatsie:mount-observe" to get it to accept, but /media is still empty when I next launch Whatsie.

beebmaster avatar Jul 11 '23 16:07 beebmaster

The same happens on flatkpak. How can I report it usefully?

SamuXzX avatar Dec 10 '23 17:12 SamuXzX