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[🔌 Provider]: Add BMC ITSM provider

Open cweiland opened this issue 1 year ago • 1 comments

Describe the provider you want to add BMC Helix ITSM is one of biggest CMDB and ITSM product on the market.

This provider can be used for :

  • Topology data
  • Create incidents

Describe your use case I want to test and hope use Keep to maybe replace my current Hypervisor To do this, I need to have the possibility to populate service topology and create incidents :)

Are you already using Keep? No, but maybe sooon 💯

Additional context (https://www.bmc.com/it-solutions/bmc-helix-itsm.html)

cweiland avatar Sep 16 '24 16:09 cweiland

@cweiland thank you for this issue! happy to invite you to our Slack community - can we maybe discuss this integration over there?

talboren avatar Sep 16 '24 16:09 talboren

Labeling this one as a Good First Issue if you have access to BMC Helix. If not, it may be a tricky one :)

Use https://docs.keephq.dev/providers/adding-a-new-provider as a starting point :)

If you want to work on this, join Slack and we will help: https://slack.keephq.dev/ !

Matvey-Kuk avatar Jan 12 '25 17:01 Matvey-Kuk