Have to Keep Connecting to Database
Have you searched for an existing issue?
- [x] Yes, I tried searching and reviewed the pinned issues
Brief Summary
Using portable version. After updating to latest version (v1.9.11), I am continuously having to re-connect to database in the Chromium based browsers. Tried bot Brave and Helium
Expected Versus Actual Behavior
No response
Steps to Reproduce
Install extension in Helium browser
KeePassXC-Browser Debug Information
KeePassXC - 2.7.11
KeePassXC-Browser - 1.9.11
Operating system: Win64
Browser: Chrome/Chromium 142.0.0.0
Please add any log messages from both content and background scripts.
I have the same problem, where can I find the logs?
https://github.com/keepassxreboot/keepassxc-browser/wiki/HowTo:-Special-situations-and-debugging
I found my issue, it was a (new maybe?) setting under Security: "Lock database after inactivity"
I'm locking my databases o locksreen, and I would like to keep it that way. @varjolintu attached you will find the log from the console. If you need something, could you be more specific what shall I get out of there?
It's a known issue on KeePassXC side: https://github.com/keepassxreboot/keepassxc/issues/9880
Are you sure this is the same? I cannot Connect the database again in the browser. After Vivialdi restart it comes back
Hmm. Maybe it's not the same then. Gotta test this myself.
if you need any more info/logs, don't hesitate to ask. I'll do my best to help :-D
@cube79 So you are not using similar settings with the OP?
This problem only occurs for me with the last update to 2.7.11. After reverting to 2.7.10 it's again working fine. I haven't changed any config settings. The only unusual factor is that I run multiple FireFox profiles, all connected to KeePassXC.
This bug renders the product almost unusable for me. I very much hope a fix will be forthcoming.
@Pavarottii Anything in the logs?
I was not even aware that KeePassXC logged events. Please tell me where to find this (on Windows 10), assuming that my delete/reinstall to 2.7.10 wouldn't have erased them.
I was not even aware that KeePassXC logged events. Please tell me where to find this (on Windows 10), assuming that my delete/reinstall to 2.7.10 wouldn't have erased them.
Just look at the previous messages. https://github.com/keepassxreboot/keepassxc-browser/issues/2785#issuecomment-3595200663
I very much appreciate your post, but I don't see how looking at an arbitrary FireFox tab today could help shed light on a problem from last week, using a since-removed version.
In any case, it seems from ThePapaw that there's been a change in the way the "Lock database after inactivity" setting is interpreted. I can assure you that it never used to trigger, and that it does so repeatedly under 2.7.11.
Go into application settings, security tab, disable auto locking if you dont want it enabled. Simple.
Thank you, droidmonkey. I can confirm that this setting is not checked when I use 7.2.10. I don't have the opportunity right now to update to 7.2.11 again, but there's now growing evidence that updating to 7.2.11 either introduces a problem with this setting, or turns it on uninvited. That should be enough for any developer to work with. IMHO.
It was intentional to make it on by default. It is a common finding in security audits conducted on our software.
So it was done on purpose? I guess that would be ok, as long as it was clearly documented in the release notes. I'm afraid that I didn't see that mentioned.
If I was responsible for any product with a user base the size of KeePassXC, I certainly wouldn't be making changes like this without giving a whole lot more thought to how users would handle the change. Disappointed that you guys don't have a bit more respect for your users' time.
There is absolutely no need to be rude.
You think that was rude? There I was thinking that I was being polite.
Allow me to rephrase. 900 seconds default is Completely Fucking Stupid.
And shows contempt for your users.
Better?
@cube79 So you are not using similar settings with the OP?
What do you mean by OP?
I have check the following checkboxes in the security tab:
- clear clipboard after 10s
- lock databases after 900s
- enable databases quick unlock with windows hello
- lock databases when session is locked.
I'm thinking about unchecking the 900s, usually I'm by the computer and if I go away I lock it by standard.
I'm currently at hospital, so likely i'll be rather not very responsive....
@cube79 And does this setting have anything to do with the dialog with the Connect button?
@cube79 And does this setting have anything to do with the dialog with the Connect button? I've been in the hospital. I'm slowly recovering and will let you know when I can work more on the computer.