webcam video lag

[Shab-sam]

Issue: We are encountering webcam video lag issue in our kasm workspace. We have installed both Firefox and Chrome browsers, and we are experiencing significant lag during webcam video playback. Specifically, there is a delay of about 3 seconds between actions performed in the video and their display. For example, when moving a hand in the video, the movement is only reflected after 2 to 3 seconds.

Despite lowering the Streaming Quality Settings, the problem persists. This issue is particularly disruptive during our Google Meet calls, which we use to communicate with our clients.Hence, The audio and video are not syncing correctly, and the video is extremely laggy, making it difficult to conduct effective meetings.

Note: When we play any YouTube video in 4K mode it plays fine without any issues.

Workspaces Version

1.15.0

Workspaces Installation Method

Single Server

Client Browser (please complete the following information):

OS: Rocky 9 Browser: chrome, Firefox Version : Firefox:123.0.1 and chrome: 117.0.5938.88

Workspace Server Information (please provide the output of the following commands):

uname -a:

Linux KASAM 6.2.0-26-generic #26~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Jul 13 16:27:29 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

cat /etc/os-release: PRETTY_NAME="Ubuntu 22.04.4 LTS" NAME="Ubuntu" VERSION_ID="22.04" VERSION="22.04.4 LTS (Jammy Jellyfish)" VERSION_CODENAME=jammy ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=jammy

sudo docker info:Client:

Client: Docker Engine - Community Version: 25.0.3 Context: default Debug Mode: false Plugins: buildx: Docker Buildx (Docker Inc.) Version: v0.12.1 Path: /usr/libexec/docker/cli-plugins/docker-buildx compose: Docker Compose (Docker Inc.) Version: v2.5.0 Path: /usr/local/lib/docker/cli-plugins/docker-compose

Server: Containers: 24 Running: 24 Paused: 0 Stopped: 0 Images: 12 Server Version: 25.0.3 Storage Driver: overlay2 Backing Filesystem: extfs Supports d_type: true Using metacopy: false Native Overlay Diff: true userxattr: false Logging Driver: json-file Cgroup Driver: systemd Cgroup Version: 2 Plugins: Volume: local Network: bridge host ipvlan macvlan null overlay Log: awslogs fluentd gcplogs gelf journald json-file local splunk syslog Swarm: inactive Runtimes: io.containerd.runc.v2 runc Default Runtime: runc Init Binary: docker-init containerd version: ae07eda36dd25f8a1b98dfbf587313b99c0190bb runc version: v1.1.12-0-g51d5e94 init version: de40ad0 Security Options: apparmor seccomp Profile: builtin cgroupns Kernel Version: 6.5.0-28-generic Operating System: Ubuntu 22.04.4 LTS OSType: linux Architecture: x86_64 CPUs: 48 Total Memory: 125.8GiB Name: KASAM ID: 00413292-27b3-4c2a-bc3c-05c53d779265 Docker Root Dir: /var/lib/docker Debug Mode: false Experimental: false Insecure Registries: 127.0.0.0/8 Live Restore Enabled: false

sudo docker ps | grep kasm:

1187230aad1c kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 12 minutes ago Up 12 minutes 4901/tcp, 5901/tcp, 6901/tcp adminkasm.lo_cac50749 bf80622f568c kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" About an hour ago Up About an hour 4901/tcp, 5901/tcp, 6901/tcp a.mohammedia_d0eba604 ddc581001197 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 4 hours ago Up 4 hours 4901/tcp, 5901/tcp, 6901/tcp s.vishwasaa-_177717c7 a81f8cd9ceee kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 5 hours ago Up 5 hours 4901/tcp, 5901/tcp, 6901/tcp j.gohilaa-mu_29326d1a f39f333aa43d kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 5 hours ago Up 5 hours 4901/tcp, 5901/tcp, 6901/tcp a.goswamiaa-_c6822240 eb97baa2f499 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp r.durguleaa-_8627e820 12d737a25131 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp r.nikaleaa-m_fbc5428d e84de69219ee kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp s.rawataa-mu_3da5ba82 7e68b758853d kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp a.aaryaaa-mu_42eff763 d1dd564e59a6 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp m.nairaa-mum_080c3c73 d8f1a4a79c87 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp s.ghateaa-mu_6e4baf55 375910fddf93 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp s.braraa-mum_fef83e02 9b64d32029cf kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp s.pandeyaa-m_5f0fc6dd 43c936c8079e kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 6 hours ago Up 6 hours 4901/tcp, 5901/tcp, 6901/tcp e.kollaaa-mu_3c78036e c5b5e5100365 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 7 hours ago Up 7 hours 4901/tcp, 5901/tcp, 6901/tcp d.joshiaa-mu_97390555 2e10fad462d5 kasmweb/chrome:1.15.0 "/dockerstartup/kasm…" 7 hours ago Up 7 hours 4901/tcp, 5901/tcp, 6901/tcp c.parbhaneaa_d75f11a2 75ae38914629 kasmweb/nginx:1.25.3 "/docker-entrypoint.…" 2 months ago Up 2 weeks 80/tcp, 0.0.0.0:443->443/tcp, :::443->443/tcp kasm_proxy 837d5c5a2f3b kasmweb/agent:1.15.0 "/bin/sh -c '/usr/bi…" 2 months ago Up 2 weeks (healthy) 4444/tcp kasm_agent b51a5420e58d kasmweb/share:1.15.0 "/bin/sh -c '/usr/bi…" 2 months ago Up 2 weeks (healthy) 8182/tcp kasm_share 5ddc5a6129c4 redis:5-alpine "docker-entrypoint.s…" 2 months ago Up 2 weeks 6379/tcp kasm_redis 1c7b8d60d95b kasmweb/api:1.15.0 "/bin/sh -c '/usr/bi…" 2 months ago Up 2 weeks (healthy) 8080/tcp kasm_api ee4fb533345b kasmweb/manager:1.15.0 "/bin/sh -c '/usr/bi…" 2 months ago Up 2 weeks (healthy) 8181/tcp kasm_manager 4d6c07290b01 kasmweb/kasm-guac:1.15.0 "/dockerentrypoint.sh" 2 months ago Up 2 weeks (healthy) kasm_guac d66bdaa27a8f postgres:12-alpine "docker-entrypoint.s…" 2 months ago Up 2 weeks (healthy) 5432/tcp kasm_db