Unable to Install - An error occurred, please review the log.

[Dezrin]

Describe the bug I am attempting to install Kasm Workspaces on a newly configured Ubuntu 23.04 LTS VM, utilising the Offline installation method. However, I am getting an error after the Port check confirms that 443 is not in use.

To Reproduce Steps to reproduce the behavior:

1. Attempt offline installation

Expected behavior Installation to commence.

Screenshots If applicable, add screenshots to help explain your problem.

Workspaces Version Version 1.14.0.3a7abb

Workspaces Installation Method Single Server

Client Browser (please complete the following information):

• OS: Windows
• Browser Chrome
• Version 16

Workspace Server Information (please provide the output of the following commands):

• uname -a Linux ESUK-DBE-KASM 6.2.0-27-generic x86_64 GNU/Linux
• cat /etc/os-release Ubuntu 23.04 (Lunar Lobster)
• sudo docker info Client: Version: 24.0.5 Context: default Debug Mode: false Plugins: compose: Docker Compose (Docker Inc.) Version: v2.3.3 Path: /root/.docker/cli-plugins/docker-compose

Server: Containers: 0 Running: 0 Paused: 0 Stopped: 0 Images: 0 Server Version: 24.0.5 Storage Driver: overlay2 Backing Filesystem: extfs Supports d_type: true Using metacopy: false Native Overlay Diff: true userxattr: false Logging Driver: json-file Cgroup Driver: systemd Cgroup Version: 2 Plugins: Volume: local Network: bridge host ipvlan macvlan null overlay Log: awslogs fluentd gcplogs gelf journald json-file local logentries splunk syslog Swarm: inactive Runtimes: io.containerd.runc.v2 runc Default Runtime: runc Init Binary: docker-init containerd version: runc version: init version: Security Options: apparmor seccomp Profile: builtin cgroupns Kernel Version: 6.2.0-27-generic Operating System: Ubuntu 23.04 OSType: linux Architecture: x86_64 CPUs: 6 Total Memory: 7.614GiB Name: ESUK-DBE-KASM ID: 9fb4617a-7bdc-4232-b54d-edf5706b8f6c Docker Root Dir: /var/lib/docker Debug Mode: false Experimental: false Insecure Registries: 127.0.0.0/8 Live Restore Enabled: false

• sudo docker ps | grep kasm

Additional context

cat kasm_install_1695652409.log

Setting workspace image tarfile to /tmp/kasm_release_workspace_images_amd64_1.14.0.3a7abb.tar.gz Setting service image tarfile to /tmp/kasm_release_service_images_amd64_1.14.0.3a7abb.tar.gz Checking if DEFAULT_PROXY_LISTENING_PORT (443) is free Port (443) is not in use. An error has occurred please review the log at ./kasm_install_1695652409.log