WebP image not getting generated from CDN

[NStrongin]

Version of Dianoga 5.4.1

Environment description Sitecore.NET 9.3.0 .NET Framework 4.7.2

What configs you have enabled Dianoga.DisableForSites.config Dianoga.Jpeg.config Dianoga.Log.config Dianoga.Png.config Dianoga.Svg.config Dianoga.WebP.CDN.config Dianoga.WebP.config

Web.config changes: I`ve replaced in sitecore_media.ashx type to "Dianoga.MediaRequestHandler, Dianoga" name="Sitecore.MediaRequestHandler"

What you expected to see, versus what you actually saw Expected: To see images being pulled down in webp format Actual: Images are received in optimized formats (jpeg, png, etc), but not in webp.

Logs files: All logs files are empty.

Comments After deploy on CD in Azure MediaProvider adds extension webp as a URL param. This should trigger the webp optimizer in the MediaRequestHandler. But the MediaProvider doesn’t appear to run. On my local envirement I don`t use CDN and Dianoga works fine. And I am probably missing something?

[NStrongin]

Do you have any updates about this issue?

[markgibbons25]

It sounds like an environment issue so I would recommend asking in Sitecore Slack to get help.

[Antonytm]

@NStrongin

Do you have Dianoga.WebP.CDN.config enabled locally and everything is fine? (ignore that you are not under CDN)

Only if works locally with Dianoga.WebP.CDN.config enabled: Can you try to clean mediaCache folder on server? You may have cache files and keys that prevents new files to be generated.

[NStrongin]

@Antonytm

We cleared the mediaCache folder on the server after adding Dianoga.

[markgibbons25]

For Azure CDN support you'll need to upgrade to 6.1.0 and review the readme config for this.