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[Manual Live Stream] PHP Fatal error: Call to undefined method LiveStreamEntry::hasMediaServer()
Dear Kaltura Community,
- [X ] I've read the guidelines for Contributing to Kaltura Projects
- [ X] This is not a support request or question that should be posted on the Kaltura forum or submitted to the support team in the form of a ticket
Bug report
Please provide a detailed description of the issue and the steps to reproduce:
I am not able to create a live stream entry, neither from the KMC nor from the API.
Are you aware of any kind of bug that could cause this?
Kaltura ENV
Please fill out this section if you are hosting the Kaltura platform on your own servers [as opposed to using Kaltura SaaS]. In the event of SaaS, the below should be deleted.
Relevant errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:
==> /opt/kaltura/log/kaltura_apache_errors.log <== [Wed Dec 09 15:46:04.172067 2020] [:error] [pid 27308] [client 146.220.183.153:35030] PHP Fatal error: Call to undefined method LiveStreamEntry::hasMediaServer() in /opt/kaltura/app/alpha/lib/data/kEvalBooleanField.php(29) : eval()'d code on line 1, referer: https://XXXX/index.php/kmcng/content/entries/list
Linux distribution name and version: CentOS 7.9 + PHP 5.4.16
Are you using the RPM or deb packages?
- [X] RPM
- [ ] deb
When using RPM, paste the output for:
# rpm -qa "kaltura-*"
kaltura-html5-studio-v2.2.1-1.noarch
kaltura-kdp3-v3.9.9-2.noarch
kaltura-kmcng-v5.17.0-1.noarch
kaltura-x264-0.140-2.20140104.x86_64
kaltura-base-16.5.0-15.noarch
kaltura-kmc-v5.43.13-124.noarch
kaltura-html5lib3-0.54.0-2.noarch
kaltura-libopencore-amr-0.1.3-1.x86_64
kaltura-ffmpeg-4.0.2-1.x86_64
kaltura-release-16.5.0-1.noarch
kaltura-monit-5.25.3-1.x86_64
kaltura-kdp-v2.7.0-1.noarch
kaltura-kclip-v1.1.2.1-2.noarch
kaltura-playkit-bundler-1.2.0-13.noarch
kaltura-clipapp-1.3-2.noarch
kaltura-html5-studio3-v3.5.0-1.noarch
kaltura-lame-3.99.5-3.x86_64
kaltura-front-16.5.0-1.noarch
kaltura-html5-analytics-v0.3-2.noarch
kaltura-krecord-1.0.0-1.noarch
kaltura-kdp3wrapper-v37.0-1.noarch
kaltura-kcw-1.0.0-6.noarch
kaltura-html5lib-v2.83-1.noarch
kaltura-mediainfo-0.7.61-9.x86_64
kaltura-sshpass-1.05-1.x86_64
kaltura-widgets-1.0.0-9.noarch
kaltura-kupload-v1.2.16-2.noarch
kaltura-kdpwrapper-v11.0-1.noarch
kaltura-libmediainfo-0.7.61-9.x86_64
kaltura-libvpx-1.7.0-1.x86_64
kaltura-postinst-1.0.33-109.noarch
kaltura-flexwrapper-v1.2-1.noarch
kaltura-live-analytics-front-v2.7.3-2.noarch
kaltura-a52dec-0.7.4-11.x86_64
**Is this an all in one instance [single server] or a cluster?**
- [ ] All in one
- [X ] Cluster
Many thanks in advance for your help.
Patrick