Add Tom Limoncelli diagram

[jzabroski]

[jzabroski]

Tom Limoncelli talks about this in his various system administration books. Imagine two scales running from easy to difficult and from frequent to rare.

EASY/RARE: Do it manually

EASY/FREQUENT: Automate it

DIFFICULT/FREQUENT: Acquire a tool to do it

DIFFICULT/RARE: Create tools to partially automate it, fully document the process.

If something is insanely

[jzabroski]

https://queue.acm.org/detail.cfm?id=3197520