Khumi

Hello, Please make sure that you have installed the latest version of MEGAsync from this link https://mega.nz/desktop and choose the right package according to your OS and File Manager Integration....

Hello, We are not able to reproduce the problem with the same desktop configuration. However, we see you installed the MEGAsync package from "RPM Fusion" repository, which is not maintained...

Hello, thank you for your video. As the file is renamed to an excluded pattern, it is expected that it will be excluded from synchronization. The new excluded file/folder name...

Hello, In general, Chrome OS is not supported by our apps for now. However you can still use our web site and the MEGA extension for Chrome (https://chrome.google.com/webstore/detail/mega/bigefpfhnfcobdlfbedofhhaibnlghod) as web...

Hello, could you please email us to [email protected] from your MEGA account email address with some screenshots showing the issue if possible?

Hi, can you please explain to us the steps performed and send us a screenshot of the error if possible? Please email us the details to [email protected] from your MEGA...

Hello, can you please email us to [email protected] with some screenshots o a small video showing the issue if possible? As we also need to verify your account, please email...

Hello, we would like to know more about your issue. Could you please email us at [email protected] from your MEGA account email address explaining the issue so that we can...

If you are unable to see MEGAsync icon in the tray area, most likely you modified the default Window Manager settings or use non-default WM or Desktop Environment. We could...

Hello, We would like to look into the issue further, please send us an email at [email protected] with the details from your MEGA account email address so we will be...