homeassistant_salus
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jvitkauskas
unable to connect - EUID error
Same error - "Failed to connect, please check EUID"
IP is pingable from HA (same segment), troubleshooting done, done several reboots. In HA timeout - any ideas ? Same error on 0.3.0 0.3.1
In log of HA: 2021-10-20 17:55:00 ERROR (MainThread) [pyit600] Timeout while connecting to gateway:
SW vewrsion: 020143210405 coordinator 20210317
@jvitkauskas any chance for help ? Multiple resets of gateway did nothing. with GH working fine but GH is connecting over cloud not directly
had same issue. After factory reset (more than one) it started to work. Use only lower case characters in euid.
Same issue here. Have done a lot of factory resets and/or reconnecting power. Same error: "Failed to connect, please check EUID"
Still no win. Checked on another gateway with same results. Looks like since some firmware is not working. Integration with GH works fine with no issues
I am getting the same error too, with the timeout error in the log. Same software and coordinator versions as @loopez76.
I also have the same error :/ "Failed to connect, please check EUID" and timeout error in the log. The same software id and coordinator. What is this euid? Is this a salus gateway zigbee key or what? What ports should be open on gateway?
FYI the 0000000000000000 EUID did not work for me.
It looks like my gateway is actually timing out, never responds with any data. If I browse to the gateway in the regular browser I see a lot of requests to deviceid/read and they all time out there too. So I guess that maybe this is a problem that cannot be fixed in Python. main.py from pyit600 also times out.
FYI the 0000000000000000 EUID did not work for me. It looks like my gateway is actually timing out, never responds with any data. If I browse to the gateway in the regular browser I see a lot of requests to
deviceid/readand they all time out there too. So I guess that maybe this is a problem that cannot be fixed in Python. main.py from pyit600 also times out.
Oh, I was able to query GW with main.py from py600it, using this EUID Working on adding integration
Wow! it is working, not sure, for how long
I don't see any EUID on my gateway. I only see a 15-digit serial #. And that's the same as I can see displayed in the Information menu in the app. I've tried the 16-zero euid to no avail. I'm in Europe, btw. Any advice? :-)
Hi,
I have the same problem, the EUID i see in the app or on the UGE600 gateway has only 15 characters. I have tried also with 16 zeroes but still no luck.
Any idea?
Thanks, Razvan
Hi,
I have the same problem, the EUID i see in the app or on the UGE600 gateway has only 15 characters. I have tried also with 16 zeroes but still no luck.
Any idea?
Thanks, Razvan
Yeah I figured it out. You're looking at the wrong string. Remove the cables and then you see the correct 16-digit string on the left side :-)
@BrodaBob you are the master ... yes, next there were more codes but due to the position i haven't seen them. All is good now.
Make sure to enable the wi-fi local mode, that fixed it for me.
Do I need to connect the gateway to WiFi, or just enable local WiFi mode?
I have the JG Aura branded version of the it600,
Where do I enable Local Wifi mode? It doesn't appear as an option anywhere
~And where do i find the EUID?~ OK so I have to unplug the usb adaptor and its on the underside.
I've found I can telnet to the box with admin/admin and get root access, I've had a poke around but I can't see any clue as to how to activate the local control, which currently appears to be disabled for me. I'm connected via ethernet, do I have to connect via WiFi to see the option?
Thanks
OK, so telneted to the box
and exec
/mnt/sal6dg1/run_sal6dg1.sh
Use the app to change various thermostat settings and you can see a heap of debug information flying by