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Black GIF output in El Capitan 10.11.2

Open pravipati opened this issue 9 years ago • 51 comments

When trying to use LICEcap on my mac the only output I'm seeing is a black gif and in some captures I can see cursor being tracked. Both of my capture attempts were set to a max FPS of 8 frames.

Steps I've tried:

  • Reducing the size of the capture
  • Reducing the length of the capture

pressingenter

with shortened capture length and smaller res size:

pressingenter2

pravipati avatar Jan 15 '16 19:01 pravipati

Same here at MAC OS X 10.9.5 – after uninstall with AppCleaner and reinstall it work's again.

Edit: only the first capture works. Now I have black gifs again ;(

rwam avatar Jan 25 '16 15:01 rwam

Using LiceCap v1.25 I have same problem.

Black gifs (with pointer) are recorded on Macbook 15" with El Capitan. This seems to always be the case when multiple monitor are connected, it doesn't matter which monitor the program is capturing from.

If I recall correctly I was able to record one gif, but I had to reboot first and make the recording prior to connecting the external monitors.

Used to work fine on multi-monitor setups on both Maverics, Yosemite and El Capitan on a Macbook pro 13".

metaturso avatar Feb 05 '16 14:02 metaturso

~~Seems to work for me on my El Capitan Macbook.~~ I see this affect when I maximize the capture to full screen only.

@trashofmasters there hasn't been a commit in 6 months - were you using a version from prior to then? If you're ambitious you could try to use git bisect to isolate the regression.

jcrben avatar Feb 07 '16 05:02 jcrben

This is a problem in the original Licecap https://github.com/lepht/licecap/issues/4 as well.

By the way, brew cask probably does not install this version. I installed using brew cask which downloads 1.25 directly from the homepage. This repository is versioned at 1.26 https://github.com/justinfrankel/licecap/commit/7546b1b1fcdba7f311d9a6c0174b475968877770

jcrben avatar Feb 07 '16 07:02 jcrben

+1 I'm having the same problem when I updated to EL Capitan on my early 2015 MacBook Pro. Only the mouse is show with black screen.

DonPage avatar Feb 11 '16 20:02 DonPage

+1 Same problem but it only occurs if you have multiple screens connected. If I unplug my 2nd screen it works as expected. I'm using v1.25 and El Captain 10.11.2

cgrossde avatar Feb 12 '16 13:02 cgrossde

Just tried unplugging my second monitor as per @cgrossde and it worked like a charm!

edit: huh, now it works with my second monitor plugged in as well. I'm on El Capitan 10.11.3 now.

pravipati avatar Feb 12 '16 19:02 pravipati

Can confirm - works fine on multiple monitors running latest OSX 10.11.3

viklas avatar Mar 04 '16 12:03 viklas

@viklas Same OSX version but black screen...

lnmunhoz avatar Mar 24 '16 17:03 lnmunhoz

+1 Is this going to be fixed anytime soon?

nadiagarcia avatar May 10 '16 17:05 nadiagarcia

Same Here El Capitan

umamiMike avatar May 18 '16 20:05 umamiMike

+1

Having the same problem. OSX Yosemite - 10.10.5 - licecap v 1.25

AdamKalnas avatar Jun 16 '16 15:06 AdamKalnas

FYI.. This is not an issue for me using licecap v 1.24 - I uninstalled v1.25 and installed 1.24. Will stick with the old version for now since that seems stable. http://www.cockos.com/licecap/licecap124.dmg

AdamKalnas avatar Jun 16 '16 15:06 AdamKalnas

Thanks @AdamKalnas, I reverted back to 1.24 as well and it worked for me! With 1.25 I was only able to record successfully once in the past week.

cvharris avatar Jun 22 '16 13:06 cvharris

I also got just one good capture from going back to 1.24, after that it was just a black screen again.

MattQlik avatar Jun 29 '16 14:06 MattQlik

@MattQlik - make sure that you are taking the gif from the main active display

AdamKalnas avatar Jun 29 '16 15:06 AdamKalnas

@AdamKalnas Thanks for the hint. I was using it on the main display if you mean the one with the Dock. I have a setup with two monitors connected to a Macbook and my Dock is on one of the monitors. I've now installed 1.23 and that seems to work so I'll stick with that for now.

MattQlik avatar Jun 29 '16 15:06 MattQlik

Tried downgrading to 1.24 and also capturing on my main display, but still getting a black GIF. LiceCap is great, but this just makes it a little difficult to use currently 😉

jkillian avatar Aug 15 '16 15:08 jkillian

I also have the same issue on OSX 10.10.5 with LiceCap 1.25. I'm only getting black GIFs as a result.

anandgraves avatar Aug 16 '16 11:08 anandgraves

1.24 works for me. @JKillian

Can you make your Thunderbolt Display is set to be something like this? screen shot 2016-09-01 at 3 09 20 pm

ldong avatar Sep 01 '16 22:09 ldong

v1.25 has the same issue on MacOS Sierra v10.12. And v1.24 seemed ok in my main display, and still black in my second display.

langrenfengzi avatar Oct 06 '16 06:10 langrenfengzi

I had the same issue (El Capitan 10.11.6 and licecap v1.25) and was able to resolve it by unplugging the hdmi to my monitor. When it was plugged in, recording on the main laptop desktop display did not work, but as soon as I unplugged it, it worked normally.

hannahkates avatar Oct 20 '16 20:10 hannahkates

+1

Neither 1.25 nor 1.24 work for me. Unplugging secondary display does not help as well. OsX 10.12.1 (16B2555)

bartlomn avatar Nov 30 '16 16:11 bartlomn

macOS Sierra 10.12.2
LICEcap v1.25

I can confirm that unplugging my external display allowed me to record a gif without having nothing but a black result.

urda avatar Jan 05 '17 23:01 urda

Went back to 1.24, no display plugged in - it works.

gyubokbaik avatar Jan 12 '17 21:01 gyubokbaik

As others have mentioned, I unplugged my external monitor, quit and restarted LiceCap, and it worked. macOS Sierra 10.12.2

j-der avatar Jan 18 '17 21:01 j-der

FYI, I found a software that works on external monitor, https://itunes.apple.com/us/app/giphy-capture.-the-gif-maker/id668208984?mt=12

Just want to let you guys know, who had been struggling for at least a year.

ldong avatar Feb 14 '17 07:02 ldong

I unplugged all external monitors on macOS Sierra 10.12.3 and this bug still occurs with Licecap 1.25 (gif with black screen was recorded).

pwittchen avatar Feb 15 '17 16:02 pwittchen

I confirm that I have the same issue, with two screens, with LICEcap v1.25, on a MacOS Sierra 10.12.3 (macbook pro 13" end 2016)

with just my macbook screen it works normaly

xavierlefevre avatar Feb 23 '17 10:02 xavierlefevre

Same problem on OS X, downgraded to 1.24 and unplugged Thunderbolt monitor, and it worked

jayliew avatar Mar 16 '17 23:03 jayliew