contribute.jquery.org icon indicating copy to clipboard operation
contribute.jquery.org copied to clipboard

Published 20 hours ago • verified publisher icon jquery

Support page

Open ajpiano opened this issue 12 years ago • 0 comments

In page/support.md, following the mold of the triage page, put together instructions on the basics of contributing support to other users of jQuery projects, e.g., the forums, IRC, stackoverflow, etc. Should include:

  • [x] Links to various resources
  • [x] explaining how support is a great way to learn more about projects without needing to run into the problems yourself, learn about intricacies and edge cases and put them in your toolbox
  • [ ] Advice on giving support
    • talking about being patient, how to coax more information out of people
    • avoiding getting frustrated, it's better to say nothing than editorialise
    • help people solve the problems they need help with, i.e., "Not Telling People The Solution Is To Use a Different CMS"

ajpiano avatar Dec 13 '12 19:12 ajpiano