Unable to use psst on Eduroam

[TrakJohnson]

Describe the bug When using Psst while connected to an eduroam network, I get Error: connection refused (os error 111). This applies regardless of if I was logged in before or not; anything that requires sending requests to spotify fails.

I would be happy to add logs but no clue as to where to find them.

To Reproduce

• Connect to eduroam network
• Open Psst (try to login / play music if already logged in)

Expected behavior Being able to use Psst; I never had software specifically fail on eduroam networks and the official spotify client works fine.

Screenshots

Environment

• OS: Fedora Linux 41 (Workstation Edition) x84
• Kernel: Linux 6.11.5-300.fc41.x86_64
• Version: commit hash 5fb8918

Additional context I have checked that simply changing to another wifi solves everything. Thanks :)

[SO9010]

This is very weird; it works for me on Eduroam; are you using a proxy? Just out of curiosity, have you tried any other Spotify clients, such as https://github.com/xou816/spot?

Does this work: ping open.spotify.com or this: ping api.spotify.com

[jacksongoode]

Is it related to hosting the Spotify Oauth server on localhost initially?

[TrakJohnson]

Thank you for your replies, I currently don't have access to the network to test anything (no classes) but will report back as soon as I can!

[raiden-e]

I've noticed the same. However, using a VPN seems to fix this 😆

edit: make sure your universities policy allows this :)

[TrakJohnson]

@SO9010 pinging seems to be blocked on the university network (none of the transmitted packets received, even for google.com). I can however "ping" using telnet or arping and these work fine for both domains:

$ arping open.spotify.com                                                          ~
ARPING 199.232.171.42 from 192.168.155.77 wlp1s0
Unicast reply from 199.232.171.42 [28:6F:7F:FB:A6:7F]  6.044ms
Unicast reply from 199.232.171.42 [28:6F:7F:FB:A6:7F]  14.270ms
Unicast reply from 199.232.171.42 [28:6F:7F:FB:A6:7F]  10.015ms
Unicast reply from 199.232.171.42 [28:6F:7F:FB:A6:7F]  43.879ms

$ telnet api.spotify.com 443                                                       ~
Trying 35.186.224.24...
Connected to api.spotify.com.
Escape character is '^]'.

I just tested ncspot and Spot, and they both work fine.

I have not configured any proxy on my machine, but I'm guessing it has something to do with a specificity of my university's network. I'm not really sure how to investigate that though :(

[SO9010]

@TrakJohnson thanks for the comprehensive report. I just had an idea what could be the issue! Could you see if your uni WiFi allows you to get your location from this endpoint https://ip-api.com/ (you have to use your IP address).

We need to do this in psst to set a region for the homepage to work. Maybe if this is the issue we need to have an option where the user can put in their region themself.

[Joedmin]

I'm on eduroam and do not have this issue. I use Fedora 42 with KDE

[SO9010]

I think it's to do with the uni policies! I dont get the issue either.

[TrakJohnson]

Sorry for the very long wait, I will try what you suggest as soon as I'm back on eduroam. Good to know that it doesn't affect many :)