Error: Cannot load model. Version to load is newer than local (7.11.5)

[aguscaba]

Steps to Reproduce

I opened the android app, it got updated, after that i closed from phone and opened on pc (synchronization enabled) and it threw the mentioned error

1. Have SP 7.11.5.0 installed on windows with synchronization enabled and auto backup
2. Open the Android App from phone.
3. Accept the update request from phone (at the end of the update it was on 7.11.5).
4. Start working from phone, add some tasks and have them done
5. Exit the app from phone to start working from windows
6. Open the Windows SP App
7. Get the error: "Cannot load model. Version to load is newer than local. Please close the app and update your local productivity version first, before importing the data" which continues appearing.

Error Log (Desktop only)

Console Output

Stacktrace

Error: Cannot load model. Version to load is newer than local
    at _n (file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:1333263)
    at zd (file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:1510343)
    at file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:1512207
    at file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:184167
    at file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:173718
    at file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:172885
    at file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:3627428
    at file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:3625808
    at file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:173172
    at o.X [as accumulator] (file:///C:/Users/FRCABALL/AppData/Local/Programs/superProductivity/resources/app.asar/dist/main.0b14eb60dae60b557008.js:1:175383)

Meta Info

META: SP7.6.0 Electron – en-US – Win32 – Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) superProductivity/7.6.0 Chrome/91.0.4472.124 Electron/13.1.7 Safari/537.36

Actions Before Error

1654126479794: [Tag] Update Work End for Tag 
1654126479798: [Persistence] Save to DB (3) 
1654126480783: [Task] Add time spent 
1654126480785: [Project] Update Work End 
1654126480791: [Tag] Update Work End for Tag 
1654126480796: [Persistence] Save to DB (3) 
1654126481782: [Task] Add time spent 
1654126481785: [Project] Update Work End 
1654126481789: [Tag] Update Work End for Tag 
1654126481793: [Persistence] Save to DB (3) 
1654126482782: [Task] Add time spent 
1654126482783: [Project] Update Work End 
1654126482790: [Tag] Update Work End for Tag 
1654126482796: [Persistence] Save to DB (3) 
1654126483784: [Task] Add time spent 
1654126483787: [Project] Update Work End 
1654126483799: [Tag] Update Work End for Tag 
1654126483811: [Persistence] Save to DB (3) 
1654126484209: [Task] SetSelectedTask 
1654126484218: [Task] UnsetCurrentTask 
1654126484219: [Pomodoro] Pause Pomodoro 
1654126486717: [Task] Move to archive 
1654126486727: [Persistence] Save to DB (3) 
1654126486727: [Task] UnsetCurrentTask 
1654126486728: [Pomodoro] Pause Pomodoro 
1654126486781: [Persistence] Save to DB 
1654179534168: [SP_ALL] Load(import) all data 
1654179534174: [SP_ALL] All Data was loaded 
1654179535873: [Persistence] Save to DB (17) 
1654179535995: [SP_ALL] Load(import) all data

[github-actions[bot]]

Thank you very much for opening up this issue! I am currently a bit overwhelmed by the many requests that arrive each week, so please forgive me, if I fail to respond personally. I am still very likely to at least skim read your request and I'll probably try to fix all (real) bugs if possible and I will likely review every single PR being made (please, give me a heads up if you intent to do so) and I will try to work on popular requests (please upvote via thumbs up on the original issue) whenever possible, but trying to respond to every single issue over the last years has been kind of draining and I need to adjust my approach for this project to remain fun for me and to make any progress with actually coding new stuff. Thanks for your understanding!

[johannesjo]

Hm this is very odd! Could you maybe provide a data export (from the mobile app)? It might be that for some reason a bit of your data got into an invalid state that I didn't account for and that I can't reproduce. It would be great if you could share a copy of your data to [email protected], so I can debug this on my computer. You can create an export by navigating to "Settings" and then to "Import/Export" or you can use the "Export data" button from the error Dialog (there is also a button there which will anonymize the data before exporting).

[aguscaba]

Hm this is very odd! Could you maybe provide a data export (from the mobile app)? It might be that for some reason a bit of your data got into an invalid state that I didn't account for and that I can't reproduce. It would be great if you could share a copy of your data to [email protected], so I can debug this on my computer. You can create an export by navigating to "Settings" and then to "Import/Export" or you can use the "Export data" button from the error Dialog (there is also a button there which will anonymize the data before exporting).

Hey johannesjo thank you very much for taking time on it, I have a question please, from phone I cannot see the "Export data" button but from windows I cannot do anything because the mentioned error message is shown above all, I cannot get rid of it as it keeps appearing.

Could you please help me to get the data?

[johannesjo]

Hm that's weird. It should be there. You need to open the menu first (the burger icon on the top left), then you need to select "Settings" on the bottom left and then you need to scroll down to "Sync & Export", where you need to expand "Import/Export". There you should find the "Export Data" button.

[aguscaba]

Hm that's weird. It should be there. You need to open the menu first (the burger icon on the top left), then you need to select "Settings" on the bottom left and then you need to scroll down to "Sync & Export", where you need to expand "Import/Export". There you should find the "Export Data" button.

In android the button doesn't seems to be there.

[aguscaba]

Hm that's weird. It should be there. You need to open the menu first (the burger icon on the top left), then you need to select "Settings" on the bottom left and then you need to scroll down to "Sync & Export", where you need to expand "Import/Export". There you should find the "Export Data" button.

Also @johannesjo is there any way to anonymize the Json file so that I can share it with you?

I got stuck only being able to use it from phone (but I usually try to let it away so I don't get distracted :( )

[johannesjo]

Hey @aguscaba ! I am very sorry, I got confused. Actually data export is currently disabled for the android version, since it is not working (it just wasn't for my mobiles android version, which was an older one).

You might be able to access the data directly from your sync providers file system. From there you might be able to import it again in the webapp (https://app.super-productivity.com) from where you can use the privacy data export (which obfuscates all private data). In case importing and exporting works from the webapp, you might also be able to import that data in your windows app.

[aguscaba]

Hi, now I was able to export by:

1. Deleted the superproductity files within windows appdata folder
2. Tryed to resync by providing access to my online backup provider.
3. While resyncing got below error:

With below error:

Error: Cannot load model. Version to load is newer than local
_n (webpack:///src/app/util/model-version.ts:20:12)isMigrateModel (webpack:///src/app/features/project/migrate-projects-state.util.ts:19:7)migrateProjectState (webpack:///src/app/features/project/store/project.reducer.ts:82:8)function (webpack:///node_modules/@ngrx/store/fesm2015/ngrx-store.js:1358:25)createFeatureReducerFactory (webpack:///node_modules/@ngrx/store/fesm2015/ngrx-store.js:290:19)combination (webpack:///node_modules/@ngrx/store/fesm2015/ngrx-store.js:245:44)reducer (webpack:///src/app/root-store/meta/action-logger.reducer.ts:14:11)reducer (webpack:///src/app/root-store/meta/undo-task-delete.meta-reducer.ts:128:11)Array.isArray (webpack:///node_modules/@ngrx/store/fesm2015/ngrx-store.js:278:19)reduceState (webpack:///node_modules/@ngrx/store/fesm2015/ngrx-store.js:435:20)

Also clicked on the export data button from the above image window, I have sent the exported json to [email protected] with hope that you can please help me

Again thank you very much for your help.

[johannesjo]

Sorry for the very late reply. I was away and then on vacation and did not find any time to work on the project in between. Just checked my mails, but I was unable to find yours. Could you send it again to me by any chance?

[aguscaba]

Sure, doing it now, thank you :)

El mar, 12 jul 2022 a la(s) 12:53, Johannes Millan @.***) escribió:

Sorry for the very late reply. I was away and then on vacation and did not find any time to work on the project in between. Just checked my mails, but I was unable to find yours. Could you send it again to me by any chance?

— Reply to this email directly, view it on GitHub https://github.com/johannesjo/super-productivity/issues/2105#issuecomment-1182123981, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAAQTBY2D4DUY5KFRA6M4E3VTWWK3ANCNFSM5XVGI3UA . You are receiving this because you were mentioned.Message ID: @.***>

[johannesjo]

Thank you! Unfortunately I am unable to reproduce the issue. Do you encounter this every time? Could you maybe try to import the file you send me or to export and then re-import the data again. The model versions from your file (or a new export) should work no problem with the current SP version 7.11.5.

[github-actions[bot]]

This issue has not received any updates in 90 days. Please comment, if this still relevant!