TbSync
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jobisoft
losing calendar on machine restart
Your environment
Fedora 39,
TbSync version: 4.8 Thunderbird version: TB 115.8..0
Expected behavior
When I reboot / restart my system and then Thunderbird I expect my previously sync'ed caldar items to be there.
...
Actual behavior
I get that there are no calendars. I bring up TBSyncv and nothing is checked.
Steps to reproduce
shutdow, reboot, launch TB.
To help resolving your issue, enable debug logging (TbSync Account Manager -> Help) and send me the debug.log via e-mail (use the title of your issue as subject of the email).
I've also seen this issue a few times over the last few months. My calendar and contacts disappear, and I have to reselect them in TBSync. I'm running Windows 11 and TB 115.9.0
This also started happening to me on a weekly basis. All my checked sync items in TBsync suddenly go unchecked. I have to re-check them and sync again. About 1 week later, boom, happens again. I am wondering if it is because authorization is being lost somewhere upstream? This problem might coincide with my also having to re-authenticate my Office365 calendar more often? I have not been able to directly correlate these events. I'm running Windows 10, TB 115.9.0 (32-bit), TBSync 4.8, and Provider for EAS 4.8.
I'm seeing this on roughly the same frequency as @mewalter as well as having to re-authenticate my Microsoft account
For me, it happens sometimes at random when it has been running in the background for days or weeks. Last time, I got this in the log:
** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[EventLog] : Sync.12
Request:
<?xml version="1.0"?>
<Sync xmlns='AirSync'>
<Collections>
<Collection>
<SyncKey>269227692</SyncKey>
<CollectionId>9</CollectionId>
<DeletesAsMoves/>
<GetChanges/>
<WindowSize>50</WindowSize>
<Options>
<FilterType>7</FilterType>
<Class>Calendar</Class>
<BodyPreference xmlns='AirSyncBase'>
<Type xmlns='AirSyncBase'>1</Type>
</BodyPreference>
</Options>
</Collection>
</Collections>
</Sync>
Response:
<?xml version="1.0"?>
<Sync xmlns='AirSync'>
<Status>12</Status>
</Sync>
** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: done, Account: MS365
** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: prepare.request.options, Account: MS365
** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[Sending] : OPTIONS https://outlook.office365.com/Microsoft-Server-ActiveSync
** Wed Apr 03 2024 11:21:54 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: send.request.options, Account: MS365
** Wed Apr 03 2024 11:21:55 GMT+0200 (centraleuropeisk sommartid) **
[setSyncState] : State: eval.request.options, Account: MS365
** Wed Apr 03 2024 11:21:55 GMT+0200 (centraleuropeisk sommartid) **
[EAS OPTIONS with response (status: 200)] :
responseText:
responseHeader(MS-ASProtocolVersions): 2.0,2.1,2.5,12.0,12.1,14.0,14.1,16.0,16.1
responseHeader(MS-ASProtocolCommands): Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert,Find
It's also a bit of work when reenabling them, as it marks other people's calendars as writeable, visible and notifications enabled by default.
FWIW I've this too, Windows 11 TBSync 4.8. I'd assumed initially it was because I'm using BetterBird 115.8.1-bb25 (64-bit) rather than TB. It doesn't seem to trigger after every powercycle, but I'd say that's definitely the most likely time for it to trip
I inquired with our IT people to see if it was something they changed on the serer. They said it is a client issue.
Here is my workaround: turn off Periodic synchronization (in minutes) by setting it to zero. This means that I have to manually sync ... small price to pay for not dropping the whole list. Since doing this, the sync'd items have never disappeared. So maybe it is a client problem? Should a bug report be filed? Problem is that I never was able to reproduce it by identifying the environment, keystrokes, settings, etc that caused this.
I turned off Periodic Syn
On 6/21/2024 01:48, Chris Davies wrote:
FWIW I've this too, Windows 11 TBSync 4.8. I'd assumed initially it was because I'm using BetterBird 115.8.1-bb25 (64-bit) rather than TB. It doesn't seem to trigger after every powercycle, but I'd say that's definitely the most likely time for it to trip
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I inquired with our IT people to see if it was something they changed on the serer. They said it is a client issue.Here is my workaround: turn off Periodic synchronization (in minutes) by setting it to zero. This means that I have to manually sync ... small price to pay for not dropping the whole list. Since doing this, the sync'd items have never disappeared. So maybe it is a client problem? Should a bug report be filed? Problem is that I never was able to reproduce it by identifying the environment, keystrokes, settings, etc that caused this.
I turned off Periodic Syn
<p dir="auto">FWIW I've this too, Windows 11 TBSync 4.8. I'd assumed initially it was because I'm using BetterBird 115.8.1-bb25 (64-bit) rather than TB. It doesn't seem to trigger after every powercycle, but I'd say that's definitely the most likely time for it to trip</p> <p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br> Reply to this email directly, <a href="https://urldefense.com/v3/__https://github.com/jobisoft/TbSync/issues/712*issuecomment-2182304270__;Iw!!CzAuKJ42GuquVTTmVmPViYEvSg!IsR01ruMVfl5MuircWH3_MTOtMVY1Rb3EP7QbI2qeH46a5lORsSrXyOuJGL734XCzjLDXmGyjRhLU81rjfhfFDsc$" moz-do-not-send="true">view it on GitHub</a>, or <a href="https://urldefense.com/v3/__https://github.com/notifications/unsubscribe-auth/AGL5UDJYCH3HLQQIGUPM2STZIPSFZAVCNFSM6AAAAABEF4SN3WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOBSGMYDIMRXGA__;!!CzAuKJ42GuquVTTmVmPViYEvSg!IsR01ruMVfl5MuircWH3_MTOtMVY1Rb3EP7QbI2qeH46a5lORsSrXyOuJGL734XCzjLDXmGyjRhLU81rjYTxnpY1$" moz-do-not-send="true">unsubscribe</a>.<br> You are receiving this because you were mentioned.<img src="https://github.com/notifications/beacon/AGL5UDM6GNGRHS4RRTLWKCLZIPSFZA5CNFSM6AAAAABEF4SN3WWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUCCNJA4.gif" alt="" moz-do-not-send="true" width="1" height="1"><span style="color: transparent; font-size: 0; display: none; visibility: hidden; overflow: hidden; opacity: 0; width: 0; height: 0; max-width: 0; max-height: 0; mso-hide: all">Message ID: <span><jobisoft/TbSync/issues/712/2182304270</span><span>@</span><span>github</span><span>.</span><span>com></span></span></p> <script type="application/ld+json">[{ @.": "http://schema.org", @.": "EmailMessage", "potentialAction": { @.": "ViewAction", "target": "https://github.com/jobisoft/TbSync/issues/712#issuecomment-2182304270", "url": "https://github.com/jobisoft/TbSync/issues/712#issuecomment-2182304270", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { @.": "Organization", "name": "GitHub", "url": "https://github.com" } } ]
-- l------------------------------------------------------------------------------------------l Dr. Mark Walter (Pronouns he/him/his) Professor of Teaching, Mechanical and Aerospace Engineering S3227 Engineering Gateway -- (949) 824-3245 University of California Irvine, Irvine, CA 92697-3975 Current: OCSD: https://teammade.eng.uci.edu/, MAE Projects, @.***, UCI Rocket-S Past: The Ohio State University, Fraunhofer Institute for Building Physics, Solar Decathlon l------------------------------------------------------------------------------------------l
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