clientID.type and clientID.useragent config not picked up.

[dtsdwarak]

Your environment

TbSync version: 3.0.2 EAS-4-TbSync version: 2.0.1 Thunderbird version: 91.10.0

Expected behavior

Overrides for clientID.type and clientID.useragent configs should be picked up by TbSync as per What if TbSync is blocked by my server? wiki page.

Actual overrides provided

extensions.tbsync.eas.clientID.type iPhone
extensions.tbsync.eas.clientID.useragent Mozilla/5.0 (iPhone; CPU iPhone OS 14_0_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Mobile/15E148 Safari/604.1

Actual behavior

Overrides for clientID.type and clientID.useragent configs not picked up by TbSync

Debug Log

** Fri Jul 08 2022 16:11:27 GMT+0530 (India Standard Time) **
[Received non-standard EAS url via autodiscover:] : https://my-obfuscated-work-exchange-server.workdomain.com

** Fri Jul 08 2022 16:11:28 GMT+0530 (India Standard Time) **
[setSyncState] : State: prepare.request.options, Account: WorkDomainName

** Fri Jul 08 2022 16:11:28 GMT+0530 (India Standard Time) **
[Sending] : OPTIONS https://my-obfuscated-work-exchange-server.workdomain.com/Microsoft-Server-ActiveSync

** Fri Jul 08 2022 16:11:28 GMT+0530 (India Standard Time) **
[setSyncState] : State: send.request.options, Account: WorkDomainName

** Fri Jul 08 2022 16:11:31 GMT+0530 (India Standard Time) **
[setSyncState] : State: eval.request.options, Account: WorkDomainName

** Fri Jul 08 2022 16:11:31 GMT+0530 (India Standard Time) **
[EAS OPTIONS with response (status: 200)] : 
responseText: 
responseHeader(MS-ASProtocolVersions): 2.0,2.1,2.5,12.0,12.1,14.0,14.1
responseHeader(MS-ASProtocolCommands): Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert

** Fri Jul 08 2022 16:11:31 GMT+0530 (India Standard Time) **
[setSyncState] : State: prepare.request.setdeviceinfo, Account: WorkDomainName

** Fri Jul 08 2022 16:11:31 GMT+0530 (India Standard Time) **
[setSyncState] : State: send.request.setdeviceinfo, Account: WorkDomainName

** Fri Jul 08 2022 16:11:31 GMT+0530 (India Standard Time) **
[Sending (EAS v14.0)] : POST https://my-obfuscated-work-exchange-server.workdomain.com/Microsoft-Server-ActiveSync?Cmd=Settings&User=myUserName%40WorkDomainName.com&DeviceType=TbSync&DeviceId=MZTB7af0d1cfcd8dcc659a6cadddf469

** Fri Jul 08 2022 16:11:53 GMT+0530 (India Standard Time) **
[setSyncState] : State: eval.response.setdeviceinfo, Account: WorkDomainName

** Fri Jul 08 2022 16:11:53 GMT+0530 (India Standard Time) **
[wbxml status check] : Settings: Settings.Status = 141

** Fri Jul 08 2022 16:11:53 GMT+0530 (India Standard Time) **
[EventLog] : Settings.141


** Fri Jul 08 2022 16:11:53 GMT+0530 (India Standard Time) **
[setSyncState] : State: prepare.request.provision, Account: WorkDomainName

** Fri Jul 08 2022 16:11:53 GMT+0530 (India Standard Time) **
[setSyncState] : State: send.request.provision, Account: WorkDomainName

** Fri Jul 08 2022 16:11:53 GMT+0530 (India Standard Time) **
[Sending (EAS v14.0)] : POST https://my-obfuscated-work-exchange-server.workdomain.com/Microsoft-Server-ActiveSync?Cmd=Provision&User=myUserName%40WorkDomainName.com&DeviceType=TbSync&DeviceId=MZTB7af0d1cfcd8dcc659a6cadddf469

** Fri Jul 08 2022 16:11:53 GMT+0530 (India Standard Time) **
[PolicyKey used] : 0

** Fri Jul 08 2022 16:11:54 GMT+0530 (India Standard Time) **
[setSyncState] : State: eval.response.provision, Account: WorkDomainName

** Fri Jul 08 2022 16:11:54 GMT+0530 (India Standard Time) **
[PolicyKey] : Received policykey (0): 3780376997

** Fri Jul 08 2022 16:11:54 GMT+0530 (India Standard Time) **
[setSyncState] : State: prepare.request.provision, Account: WorkDomainName

** Fri Jul 08 2022 16:11:54 GMT+0530 (India Standard Time) **
[setSyncState] : State: send.request.provision, Account: WorkDomainName

** Fri Jul 08 2022 16:11:54 GMT+0530 (India Standard Time) **
[Sending (EAS v14.0)] : POST https://my-obfuscated-work-exchange-server.workdomain.com/Microsoft-Server-ActiveSync?Cmd=Provision&User=myUserName%40WorkDomainName.com&DeviceType=TbSync&DeviceId=MZTB7af0d1cfcd8dcc659a6cadddf469

** Fri Jul 08 2022 16:11:54 GMT+0530 (India Standard Time) **
[PolicyKey used] : 3780376997

** Fri Jul 08 2022 16:11:55 GMT+0530 (India Standard Time) **
[setSyncState] : State: eval.response.provision, Account: WorkDomainName

** Fri Jul 08 2022 16:11:55 GMT+0530 (India Standard Time) **
[PolicyKey] : Received policykey (1): 153282616

** Fri Jul 08 2022 16:11:55 GMT+0530 (India Standard Time) **
[setSyncState] : State: prepare.request.provision, Account: WorkDomainName

** Fri Jul 08 2022 16:11:55 GMT+0530 (India Standard Time) **
[setSyncState] : State: prepare.request.setdeviceinfo, Account: WorkDomainName

** Fri Jul 08 2022 16:11:55 GMT+0530 (India Standard Time) **
[setSyncState] : State: send.request.setdeviceinfo, Account: WorkDomainName

** Fri Jul 08 2022 16:11:55 GMT+0530 (India Standard Time) **
[Sending (EAS v14.0)] : POST https://my-obfuscated-work-exchange-server.workdomain.com/Microsoft-Server-ActiveSync?Cmd=Settings&User=myUserName%40WorkDomainName.com&DeviceType=TbSync&DeviceId=MZTB7af0d1cfcd8dcc659a6cadddf469

** Fri Jul 08 2022 16:11:55 GMT+0530 (India Standard Time) **
[PolicyKey used] : 153282616

** Fri Jul 08 2022 16:11:56 GMT+0530 (India Standard Time) **
[setSyncState] : State: eval.response.setdeviceinfo, Account: WorkDomainName

** Fri Jul 08 2022 16:11:56 GMT+0530 (India Standard Time) **
[setSyncState] : State: prepare.request.folders, Account: WorkDomainName

** Fri Jul 08 2022 16:11:56 GMT+0530 (India Standard Time) **
[setSyncState] : State: send.request.folders, Account: WorkDomainName

** Fri Jul 08 2022 16:11:56 GMT+0530 (India Standard Time) **
[Sending (EAS v14.0)] : POST https://my-obfuscated-work-exchange-server.workdomain.com/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=myUserName%40WorkDomainName.com&DeviceType=TbSync&DeviceId=MZTB7af0d1cfcd8dcc659a6cadddf469

** Fri Jul 08 2022 16:11:56 GMT+0530 (India Standard Time) **
[PolicyKey used] : 153282616

** Fri Jul 08 2022 16:12:16 GMT+0530 (India Standard Time) **
[setSyncState] : State: eval.response.folders, Account: WorkDomainName

** Fri Jul 08 2022 16:12:16 GMT+0530 (India Standard Time) **
[wbxml status check] : FolderSync: FolderSync.Status = 129

** Fri Jul 08 2022 16:12:16 GMT+0530 (India Standard Time) **
[EventLog] : global.clientdenied::129::DeviceIsBlockedForThisUser


** Fri Jul 08 2022 16:12:16 GMT+0530 (India Standard Time) **
[EventLog] : global.clientdenied::129::DeviceIsBlockedForThisUser


** Fri Jul 08 2022 16:12:16 GMT+0530 (India Standard Time) **
[setSyncState] : State: accountdone, Account: WorkDomainName

To help resolving your issue, enable debug logging (TbSync Account Manager -> Help) and send me the debug.log via e-mail (use the title of your issue as subject of the email).