Cant install Join Desktop App, keep spinning for ever

[NolanNolan]

HI i try to install the latest version 1.1.2 on my windows 11 PC (same problem om windows 10 though). I cant install the application, it goes as far i get the "error loading join desktop". It may be som resodue in registry from a earlier installation. How to solve this ?

regards nolan

[oluwadiya]

I have the same problem.

[NolanNolan]

HI, no solution ? I have tried on several differenct PCs the same BUG, cant install. Please fix

[oziau]

Opens my Chrome browser to local file showing html file:///home/ian/.cache/kioexec/krun/139306_0/unnamed

[oluwadiya]

Opens my Chrome browser to local file showing html file:///home/ian/.cache/kioexec/krun/139306_0/unnamed

What does this mean?

[oziau]

Well when I click on the prompt that says that it is going to authenticate, my Chrome browser opens to this file URL (html of what appears to be the authentication page).

I have shut down my PC today so will send a screen shot tomorrow. I have tried my Unix (Ubuntu) and windows 10.

Thankyou

Ian

On Tue, 4 Jan 2022, 6:48 pm oluwadiya, @.***> wrote:

Opens my Chrome browser to local file showing html file:///home/ian/.cache/kioexec/krun/139306_0/unnamed

What does this mean?

— Reply to this email directly, view it on GitHub https://github.com/joaomgcd/JoinDesktop/issues/55#issuecomment-1004590317, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMHIVA2TI6IA3ZQTEWMP3ILUUKQ5BANCNFSM5KUVY3SQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

You are receiving this because you commented.Message ID: @.***>

[joaomgcd]

Can you please try right-clicking the app and see if any errors show up in the console log there? Thanks!

[oziau]

I resolved this issue by uninstalling join associated app, and browser extension. Reinstalled all and resolved.

[oziau]

Now I have the issue of devices not holding custom names. They revert back to Chrome. I am addressing this issue via twitter so please disregard this here.

[oluwadiya]

Here is the screenshot of the console log. I tried to see if I counld save it, but I could’t find anyway to do it  Kehinde S Oluwadiya MBBS(Ib), MD, FMCS, NUCViHEP.Professor of Surgery (Orthopedics & Traumatology)Ekiti State University, Ado-Ekiti Consultant Orthopaedic Surgeon,Ekiti State University Teaching Hospital, Ado Ekiti,Personal: www.oluwadiya.comUniversity: www.eksu.edu.ng Chairman, Governing CouncilCollege of Health Sciences and Technology, Ijero-Ekiti, Nigeria. Sent from Mail for Windows From: João DiasSent: Thursday, 20 January 2022 16:07To: joaomgcd/JoinDesktopCc: oluwadiya; CommentSubject: Re: [joaomgcd/JoinDesktop] Cant install Join Desktop App, keep spinning for ever (Issue #55) Can you please try right-clicking the app and see if any errors show up in the console log there? Thanks!—Reply to this email directly, view it on GitHub, or unsubscribe.Triage notifications on the go with GitHub Mobile for iOS or Android. You are receiving this because you commented.Message ID: ***@***.***> 

[NolanNolan]

I dont even have the browser extension installed and it still dont work, installation never finish.

@ ian-rmit: what do you mean with "by uninstalling join associated app" what app is that ?

Nolan

[joaomgcd]

@NolanNolan can you clarify what you mean by "installation never finish"? What exactly happens on your screen when you try?

[NolanNolan]

the application has a spinning icon at the top right corner - it never finishes and hence the app cant install

[joaomgcd]

Can you please try right-clicking the app and see if any errors show up in the console log there? Thanks!

[NolanNolan]

See attached

Timeout error

This time i was on another network I connected the laptop to my phone as hotspot. Same problem hence its not the network oi guess

Hilsen Jørn

Fra: João Dias @.> Sendt: 21. januar 2022 11:38 Til: joaomgcd/JoinDesktop @.> Cc: Jørn Bue Madsen @.>; Mention @.> Emne: Re: [joaomgcd/JoinDesktop] Cant install Join Desktop App, keep spinning for ever (Issue #55)

Can you please try right-clicking the app and see if any errors show up in the console log there? Thanks!

— Reply to this email directly, view it on GitHubhttps://github.com/joaomgcd/JoinDesktop/issues/55#issuecomment-1018386444, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AHKP7GTGX5MCJAHXLDN3GGDUXEZRBANCNFSM5KUVY3SQ. Triage notifications on the go with GitHub Mobile for iOShttps://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Androidhttps://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. You are receiving this because you were mentioned.Message ID: @.@.>>

[NolanNolan]

See attached

Timeout error

This time i was on another network I connected the laptop to my phone as hotspot. Same problem hence its not the network oi guess

[joaomgcd]

Seems like something on your PC/network is preventing the app from contacting the Google server... Do you know what it might be?

[NolanNolan]

No

I tried everthing:

1. using a mobile connectin instead of LAN
2. Uninstalling Kaspersky
3. Install as admin
4. Tried 3 different PCs 2 with windows 10 1 with windows 11
5. Setting xhrome instead of edge as standard browser opening google login

Ither users must have similar difficulties ?

Hilsen Jørn

Fra: João Dias @.> Sendt: 21. januar 2022 16:49 Til: joaomgcd/JoinDesktop @.> Cc: Jørn Bue Madsen @.>; Mention @.> Emne: Re: [joaomgcd/JoinDesktop] Cant install Join Desktop App, keep spinning for ever (Issue #55)

Seems like something on your PC/network is preventing the app from contacting the Google server... Do you know what it might be?

— Reply to this email directly, view it on GitHubhttps://github.com/joaomgcd/JoinDesktop/issues/55#issuecomment-1018629030, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AHKP7GRFTPK7MWRSZRVPAWTUXF55NANCNFSM5KUVY3SQ. Triage notifications on the go with GitHub Mobile for iOShttps://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Androidhttps://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. You are receiving this because you were mentioned.Message ID: @.@.>>

[NolanNolan]

But what is this and is it relevant ? @.***

Hilsen Jørn

Fra: Jørn Bue Madsen Sendt: 21. januar 2022 16:53 Til: joaomgcd/JoinDesktop @.***> Emne: SV: [joaomgcd/JoinDesktop] Cant install Join Desktop App, keep spinning for ever (Issue #55)

No

I tried everthing:

1. using a mobile connectin instead of LAN
2. Uninstalling Kaspersky
3. Install as admin
4. Tried 3 different PCs 2 with windows 10 1 with windows 11
5. Setting xhrome instead of edge as standard browser opening google login

Ither users must have similar difficulties ?

Hilsen Jørn

Fra: João Dias @.@.>> Sendt: 21. januar 2022 16:49 Til: joaomgcd/JoinDesktop @.@.>> Cc: Jørn Bue Madsen @.@.>>; Mention @.@.>> Emne: Re: [joaomgcd/JoinDesktop] Cant install Join Desktop App, keep spinning for ever (Issue #55)

Seems like something on your PC/network is preventing the app from contacting the Google server... Do you know what it might be?

— Reply to this email directly, view it on GitHubhttps://github.com/joaomgcd/JoinDesktop/issues/55#issuecomment-1018629030, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AHKP7GRFTPK7MWRSZRVPAWTUXF55NANCNFSM5KUVY3SQ. Triage notifications on the go with GitHub Mobile for iOShttps://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Androidhttps://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. You are receiving this because you were mentioned.Message ID: @.@.>>

[oluwadiya]

Can this be the reason?

I had an issue with "Join on the Web" which may relate to this one..... I have a Samsung GalaxyBook Pro on Windows 11. When I tried logging in to Join on the web (https://joinjoaomgcd.appspot.com/). It get stuck on https://imgur.com/a/UBnhRxU . I have turned on both cookies and pop ups to no avail. Also, the same problem occurs in both Edge and Chrome. But it does not happen on Note 10 plus browser

I feel this error is the same one preventing me from using the Join Desktop (Not Window Store) app, because the desktop app requires authentication through a browser. Thank you

[oluwadiya]

Can this be the reason?

I had an issue with "Join on the Web" which may relate to this one..... I have a Samsung GalaxyBook Pro on Windows 11. When I tried logging in to Join on the web (https://joinjoaomgcd.appspot.com/). It gets stuck on https://imgur.com/a/UBnhRxU . I have turned on both cookies and pop ups to no avail. Also, the same problem occurs in both Edge and Chrome. But it does not happen on Note 10 plus browser

Also, I think the same error is preventing me from using the Join Desktop (Not Window Store) app, because the desktop app requires authentication through a browser.

[oluwadiya]

Can this be the reason?

I had an issue with "Join on the Web" which may relate to this one..... I have a Samsung GalaxyBook Pro on Windows 11. When I tried logging in to Join on the web (https://joinjoaomgcd.appspot.com/). It gets stuck on https://imgur.com/a/UBnhRxU . I have turned on both cookies and pop ups to no avail. Also, the same problem occurs in both Edge and Chrome. But it does not happen on Note 10 plus browser

Also, I think the same error is preventing me from using the Join Desktop (Not Window Store) app, because the desktop app requires authentication through a browser.

[NolanNolan]

I have tried allowing all these to no prevail. I give up now.

I hope the developed wil lmake an update to the app to make this desktop application possible to install eg another way of authentication or...

thanks

Nolan

[jgcrowder]

I had all notifications turned off in my Chrome browser and this prevented it from working correctly. The first time I installed Join for desktop, it opened my Chrome browser and allowed me to login. The browser displayed a message saying that notifications must be turned on for the desktop app to work correctly. I ignored that message and that caused the Join desktop app from loading.. it just sat there spinning. Once I turned on notifications (and allowed popups) and reinstalled Join for desktop again, it worked correct afterwards.

[joaomgcd]

@oluwadiya can you please try what @jgcrowder said? :)

[NolanNolan]

I just changed standard browser to chrome, allowed notification, third part cookies and popups. Still dont work. I give up, it needs attention from the developer to solve this i am afraid.

thanks

Nolan

[oluwadiya]

I agree I did all that as well

On Tue, 25 Jan 2022, 18:02 NolanNolan, @.***> wrote:

I just changed standard browser to chrome, allowed notification, third part cookies and popups. Still dont work. I give up, it needs attention from the developer to solve this i am afraid.

thanks

Nolan

— Reply to this email directly, view it on GitHub https://github.com/joaomgcd/JoinDesktop/issues/55#issuecomment-1021408962, or unsubscribe https://github.com/notifications/unsubscribe-auth/APWBTNMM5W2IWT2GC2YK2X3UX3JTVANCNFSM5KUVY3SQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

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[oluwadiya]

@oluwadiya can you please try what @jgcrowder said? :)

I have tried it. I allowed all popups and cookies. It didn't work. Then I tried it selectively for https://joinjoaomgcd.appspot.com/ and still it didn't work. I even tried it in Edge, all to no avail.....

I will be contented with the Microsoft Store App (Which I paid for) and the Chrome Extension. It just feels that the Deskstop App has more functionality Thank you

[oluwadiya]

@oluwadiya can you please try what @jgcrowder said? :)

I have tried it. I allowed all popups and cookies. It didn't work. Then I tried it selectively for https://joinjoaomgcd.appspot.com/ and still it didn't work. I even tried it in Edge, all to no avail.....

I will be contented with the Microsoft Store App (Which I paid for) and the Chrome Extension. It just feels that the Deskstop App has more functionality Thank you

[NolanNolan]

I can confirm that. I tried all the suggested steps. No solution. As said. I think we need a solution from developer / updating the app

I have also paid for the windows store version but would also like to use the desktop application instead

thanks Nolan

[joaomgcd]

I'm trying my best to figure out the problem but without being able to replicate it, it's really hard to tell what the problem is :( I'll keep trying to figure it out, thanks