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Login Failed, reason not-authorized on multiple numbers, new and old

Open narfsalot opened this issue 9 years ago • 5 comments

Hi,

About an hour ago, all of the numbers we use with yowsup are getting "not-authorized". These are really old numbers and some new ones we used for a while.

Anybody else is getting problems?

narfsalot avatar Apr 15 '16 19:04 narfsalot

I also got blocked.we need a method to register again even of we don't have phone numbers anymore. Someone any idea?

thundergreen avatar Apr 15 '16 21:04 thundergreen

Yes, same problem ("not-authorized") here with an old number, which had absolutely no problems connecting just hours ago (using @jlguardi 's master branch). The number was only used for receiving messages. Seems like Whatsapp is making it harder for us every few days ...

chriso0710 avatar Apr 18 '16 18:04 chriso0710

Additional info: Just before my process died, it logged the following.

» 18 Apr 2016 19:45:34.740 133 <190>1 2016-04-18T17:45:34.414479+00:00 app worker.1 - - DEBUG:yowsup.layers.logger.layer:rx:
» 18 Apr 2016 19:45:34.821 111 <190>1 2016-04-18T17:45:34.414489+00:00 app worker.1 - - <stream:error>
» 18 Apr 2016 19:45:34.821 114 <190>1 2016-04-18T17:45:34.414490+00:00 app worker.1 - - <system-shutdown>
» 18 Apr 2016 19:45:34.821 115 <190>1 2016-04-18T17:45:34.414491+00:00 app worker.1 - - </system-shutdown>
» 18 Apr 2016 19:45:34.821 112 <190>1 2016-04-18T17:45:34.414492+00:00 app worker.1 - - </stream:error>
» 18 Apr 2016 19:45:34.821 97 <190>1 2016-04-18T17:45:34.414492+00:00 app worker.1 - -
» 18 Apr 2016 19:45:34.821 147 <190>1 2016-04-18T17:45:34.414568+00:00 app worker.1 - - Authentication Error: Unhandled stream:error node:
» 18 Apr 2016 19:45:34.821 111 <190>1 2016-04-18T17:45:34.414569+00:00 app worker.1 - - <stream:error>
» 18 Apr 2016 19:45:34.821 114 <190>1 2016-04-18T17:45:34.414570+00:00 app worker.1 - - <system-shutdown>
» 18 Apr 2016 19:45:34.821 115 <190>1 2016-04-18T17:45:34.414570+00:00 app worker.1 - - </system-shutdown>
» 18 Apr 2016 19:45:34.821 112 <190>1 2016-04-18T17:45:34.414570+00:00 app worker.1 - - </stream:error>

After restarting I can not login anymore.

chriso0710 avatar Apr 18 '16 18:04 chriso0710

Got an success in reactivation of my number ! Just send an email to the support and ask them what's going wrong there .I had to send screenshots of proper wa install and they will unblock my number

thundergreen avatar Apr 19 '16 00:04 thundergreen

Where did you send the mail? I just got an automatic response with no reason.

Also what screenshots did you send?

Thanks!

narfsalot avatar Apr 19 '16 08:04 narfsalot