docker-crashplan-pro icon indicating copy to clipboard operation
docker-crashplan-pro copied to clipboard

Cannot see files in folders since Container Manager feature

Open walawa75 opened this issue 1 year ago • 8 comments

Current Behavior

Hello

Since the appearance of Container Manager instead of Docker package I noticed that the backup was constantly stuck at 0 files found (0mb) which is not normal. So I browsed through files and noticed that folders and files were not visible. The permissions are good (USER_ID=0 and GROUP_ID=0). The problem happened after a reboot following an image update. I noticed that by restarting the container from the command line, the problem was gone. Does anyone also have the problem?

What to do to continue to benefit from the evolutions of Container Manager (simple update feature) without having to restart systematically on the command line.

I specify that the bug is in no way related to the good work of our dear JLesage ;-)

Expected Behavior

No response

Steps To Reproduce

No response

Environment

  • OS:
  • OS version:
  • CPU:
  • Docker version:
  • Device model:
  • Browser/OS:

Container creation

Container Manager package

Container log

no abnormal log

Container inspect

No response

Anything else?

No response

walawa75 avatar Aug 22 '23 18:08 walawa75

I assume you are using a Synology NAS? Looks like the issue where /volume1 is mapped to /storage (see #310). Is it the case?

jlesage avatar Aug 22 '23 18:08 jlesage

Yes I use a Synology NAS but the issue not seems to be the same as #310 tab. I will try to make new tests later

walawa75 avatar Aug 22 '23 19:08 walawa75

You can also share the output of docker inspect <container name> so we can have a complete picture of the container's configuration.

jlesage avatar Aug 22 '23 19:08 jlesage

I deleted the container and created a new one. Issue seems gone when container started from Container Manager

walawa75 avatar Aug 22 '23 19:08 walawa75

Hello, Now I get 1,5 years to backup 4 TB. How to increase backup speed ? My ISP speed is about 700 mbps but crashplan backup is really slow. I already set CPU use at 80%

walawa75 avatar Aug 23 '23 09:08 walawa75

Yes, it is known that upload speed is slow. However, because of deduplication, a lot of data don't really have be uploaded. If you look at Tools->History, you can see the "Effective rate": the value can be very high and would typically improve over time.

jlesage avatar Aug 23 '23 11:08 jlesage

I had the same problem. In fact, when the docker container was created (a long time ago), the storage volume was not requested. Since the last update, not only is it requested, but if it hadn't been configured originally, it points to an empty virtual folder. I installed portainer to change the configuration and set storage bind to volume1. Since then, I've been able to browse storage, but for crashplan, it's not the same folder structure. As a result, the backup started from scratch. I hope that deduplication will play its part, otherwise I'm in for several months of backups.

Now, i must find how to deal with é or è in folder name...

Bagu avatar Dec 01 '23 23:12 Bagu

Since then, I've been able to browse storage, but for crashplan, it's not the same folder structure

Note that you should have a way to re-configure the same folder structure as before.

jlesage avatar Dec 03 '23 02:12 jlesage