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Published 20 hours ago • verified publisher icon jjmartres

Cannot get CPU usage from ZBX-WINDOWS-ENVMON

Open youssefcssiste opened this issue 6 years ago • 4 comments

Hi !

I have import ZBX-WINDOWS-ENVMON for Windows 10

I can get much value like Free memory, ... but i can't get CPU usage item and a error message like that : Cannot obtain performance information from collector.

How i can resolv this ?

THK

FYI : i use

zabbix server 3.4.8

zabbix agent 3.2.11

youssefcssiste avatar Apr 26 '18 12:04 youssefcssiste

Happened to me as well. The issue had to do with corrupt performance counter library. I fixed it by running this command on the Windows machine: "lodctr /R"

J0HAN85 avatar Apr 26 '18 13:04 J0HAN85

thank you for your replay

but, it's not work

this command lodctr /R have bloqued also the memory and the disk 😆

youssefcssiste avatar Apr 26 '18 17:04 youssefcssiste

Did you restart agent after executing command?

The command should work: https://support.microsoft.com/en-us/help/2554336/how-to-manually-rebuild-performance-counters-for-windows-server-2008-6 Maybe you have to execute from system32 folder.

J0HAN85 avatar Apr 26 '18 17:04 J0HAN85

i have use the commands following in the link and i have rebbot the agent , and the server but the same problem

youssefcssiste avatar Apr 27 '18 08:04 youssefcssiste