Can join the meeting, but no video, no audio

[ahan]

Hi, I'm new to jitsi, it's a great framework.

But I can't boot it up, here's what I did.

1. I follow the same steps as Self-Hosting Guide describe, you can check my .env here: env.txt

2. then I do docker compose up

3. then I access the https://192.168.3.2:8443, create a room, for now, everything is good, I can see self-view, audio is good too

4. then I access the https://192.168.3.2:8443 from other computer, can join the created room successfully, can text, but no video, no audio, sometimes show Video Quality Impaired - The bridge Channel has been disconnect tip

5. I did the search from Gihub issues, from Google, tried with many methods, like /etc/jitsi/videobridge/sip-communicator.properties, check the port see if all opened, disable ENABLE_COLIBRI_WEBSOCKET, and so on, cannot make it working.

6. I try to do the same meeting thing from meet.jit.si, same two computer, it's working, so I guessed it's not caused by the browser, or computer issue.

Here is the log: jvb.log

Can you guys please give any advices where the problem might be? thank you

[saghul]

Everything looks ok in your config. Can you please share the browser console logs of either endpoint?

[ahan]

@saghul Hi, here is the other logs, please review

browser.log

web.log

jicofo.log

prosody.log

[garloff]

Typically some firewall blocks UDP port 10000.