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Published 20 hours ago • verified publisher icon jitsi

Jitsi Meet "Unfortunately, something went wrong" error

Open bmmargelino opened this issue 2 years ago • 4 comments

Hi,

Please help me fix this, I am having trouble on how to fix this. When we are creating a room then if someone joins, this always happen.

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Thank you.

bmmargelino avatar Sep 12 '23 08:09 bmmargelino

Plase share the browser console logs.

saghul avatar Sep 12 '23 08:09 saghul

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2023-09-12T01:33:10.042Z [conference.js] <_onConferenceFailed>: CONFERENCE FAILED: conference.videobridgeNotAvailable Logger.js:154:22 o Logger.js:154 _onConferenceFailed conference.js:295 emit events.js:152 emit events.js:157 onPresence ChatRoom.js:694 onPresence strophe.emuc.js:106 run strophe.umd.js:1875 _dataRecv strophe.umd.js:3157 forEachChild strophe.umd.js:830 _dataRecv strophe.umd.js:3146 _onRequestStateChange strophe.umd.js:5012 (Async: EventHandlerNonNull) _newXHR strophe.umd.js:4452 Request strophe.umd.js:4382 _onIdle strophe.umd.js:4899 _onIdle strophe.umd.js:3881 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:3886 (Async: setTimeout handler) _onIdle strophe.umd.js:3885 _idleTimeout strophe.umd.js:5257 (Async: setTimeout handler) _send strophe.umd.js:5256 send strophe.umd.js:2583 sendIQ strophe.umd.js:2740 sendIQ XmppConnection.js:498 discoRoomInfo ChatRoom.js:298 onPresence ChatRoom.js:573 onPresence strophe.emuc.js:106 run strophe.umd.js:1875 _dataRecv strophe.umd.js:3157 forEachChild strophe.umd.js:830 _dataRecv strophe.umd.js:3146 _onRequestStateChange strophe.umd.js:5012 (Async: EventHandlerNonNull) _newXHR strophe.umd.js:4452 Request strophe.umd.js:4382 _onIdle strophe.umd.js:4899 _onIdle strophe.umd.js:3881 flush strophe.umd.js:2599 flush XmppConnection.js:342 sendPresence ChatRoom.js:252 join ChatRoom.js:198 (Async: promise callback) join ChatRoom.js:197 join ChatRoom.js:188 join JitsiConference.js:522 connect conference.js:397 startConference conference.js:758 startConference conference.js:757 init conference.js:833

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bmmargelino avatar Sep 12 '23 09:09 bmmargelino

I have also tried to restart the jitsi-videobridge service. It still doesn't work.

Here's the jvb.log:

jvb.log

bmmargelino avatar Sep 12 '23 09:09 bmmargelino

And after you restarted jvb you still see the error videobridgeNotAvailable? Upload jicofo log file.

damencho avatar Sep 12 '23 09:09 damencho