Not working on a specific device

[LucasBS1]

Hello

The app works very well on my two phones (A9 and A13), but not on my tablet (A11)

Any way to find the cause ?

`` Capture image error.Failed to load resource There were 2 causes: java.io.IOException(java. lang.RuntimeException: setDataSource failed: status = OxFFFFFFEA) java.io.IOException(java. lang.RuntimeException: setDataSource failed: status = OxFFFFFFEA)

call GlideException#logRootCauses(String) for more detail

``