Missing version

[MariamKhan94]

I have been working on this diagram for the past few weeks. I just opened it today and noticed that all the versions created after the the 5th of August are missing. Can this please be restored to the version on the 11th or 12th of August?https://app.diagrams.net/#G1szJGo6FJHMqNWnB7vNO08rOWj_Ud95IH

[mararad]

Hi,

If you open the diagram in the editor via File > Open from > Google Drive and click File > Revision history, does it help? If not, go to GDrive interface, find the diagram and right mouse click > Manage versions

We don't store, nor have access to our users' diagrams so hopefully these suggestions will help.

[MariamKhan94]

Hi there,

Thank you for responding.

Unfortunately it is only showing versions from the 5th of August although I was actively working on it for the past 10 days with the final update made on Friday 12th and it is set to auto save. Is there a way to access something that might have been moved to the trash on the site? I don't see anything binned in my drive.

Thanks Mariam

On Tue, Aug 16, 2022 at 9:04 PM mararad @.***> wrote:

Hi,

If you open the diagram in the editor via File > Open from > Google Drive and click File > Revision history, does it help? If not, go to GDrive interface, find the diagram and right mouse click > Manage versions

We don't store, nor have access to our users' diagrams so hopefully these suggestions will help.

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