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16.4.0 - Installation fails LNK file error

Open Callez opened this issue 3 years ago • 0 comments

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Describe the bug 16.4.0 version fails to install -LNK file eroor

To Reproduce Steps to reproduce the behavior:

  1. Tried to install: draw.io-16.4.0-windows-installer.exe, with Run As administrator, failed to LNK file
  2. Tried draw.io-16.4.0.msi, same result
  3. Logged to computer with Admin Account => Same results, uninstalled and re-installed several times
  4. See error Screenshot

Expected behavior Normal installation and success fully installed program

Screenshots image

draw.io version (In the Help->About menu of the draw.io editor):

  • draw.io version x.y.z

Desktop (please complete the following information):

  • Win 10 image

Additional context Add any other context about the problem here.

Steps done: Msiexec/uninstall draw.io-16.4.0.msi

Manually removed:

All Draw.io related files on computer All Draw.io references from registry Check Updates msiexec /i draw.io-16.4.0.msi ALLUSERS=1 /qn

-Same results

msiexec /uninstall draw.io-16.4.0.msi ALLUSERS=1 /qn

Elevated my work account to Admin Tried draw.io-16.4.0-windows-installer.exe, but same LNK error

Trid to manually launch C:\Program Files\draw.io\drawio.exe - Reports that no enoug rights to run it

Uninstalling again..manually, since cannot uninstall from add remove .. (see attachment)

Reboot

At this point I´ll surrender and use the below version, since it seems to be the only one which work after the unsuccessful installation attems.

draw.io-16.0.2-windows-no-installer.exe

Callez avatar Jan 22 '22 08:01 Callez