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Published 20 hours ago • verified publisher icon jgraph

Long freezes every few seconds

Open mattalxndr opened this issue 1 year ago • 5 comments

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Describe the bug

I'm working with a 10 MB file (mostly, the size is from imported PNGs), and I'm experiencing freezing every few seconds, on mouse up.

The problem happens whether autosave is enabled or not.

The issue seems related to #173.

To Reproduce Steps to reproduce the behavior:

  1. Open file.
  2. Resize things to trigger mouse up event.
  3. Notice the long freezes.

Expected behavior

No freezing, with long tasks happening asynchronously.

Screenshots If applicable, add screenshots to help explain your problem.

draw.io version (In the Help->About menu of the draw.io editor):

  • draw.io version 22.0.2

Desktop (please complete the following information):

  • OS: Linux

Additional context Here's the file I'm loading

mattalxndr avatar Oct 18 '23 12:10 mattalxndr

Try going to extras->drafts and set the draft save interval to 0.

davidjgraph avatar Oct 18 '23 15:10 davidjgraph

Try going to extras->drafts and set the draft save interval to 0.

omg, thank you so much. i've been struggling for a while with this. now i reached freeze time to unusable state just recorded video for bug report https://youtu.be/9ffwgKuptvs disabling drafts fixed these freezes

soundsbeard avatar Oct 21 '23 10:10 soundsbeard

Thank you for the workaround, it seems to work.

Since the default setting of Draft Save Interval is not zero, this bug affects every new user with a file of a certain size. Issue #173 seems like the ticket that should have covered this fix, but it has been closed. So I will refrain from closing this ticket. Hopefully the actual fix to this ongoing problem can be tracked here.

Thanks for providing this valuable product free of charge.

mattalxndr avatar Oct 26 '23 06:10 mattalxndr

But I do not have any drafts In extras, only auto save, which I disabled, but still do have freezes

Which I very much suspect are related to some kind of backup saving

Update: there is option in desktop app and disabling autosave AND drafts = 0 seems, so far, to make application usable again

evlo avatar Dec 31 '23 20:12 evlo

Try 24.1.0, we think we might have found the underlying issue to this.

davidjgraph avatar Mar 23 '24 21:03 davidjgraph