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Shopify is not accepting payments for developer guide

Open busitech opened this issue 2 years ago • 9 comments

Here is the message that is displayed:

Payments can’t be processed right now because of a technical issue. Try again in a few minutes.

busitech avatar Nov 30 '21 05:11 busitech

Same problem and it's been happening for months now for me. I get the impression it's not available anymore.

philipgwright avatar Jul 24 '22 21:07 philipgwright

For reference, the old developers forum FAQ links to the parent company's JFreeChart Developer Guide order page, which leads to Shopify. Can you amplify on the problem you encounter?

See also issue #302.

trashgod avatar Jul 24 '22 22:07 trashgod

Can you amplify on the problem you encounter?

amplified-problem

busitech avatar Jul 26 '22 00:07 busitech

Thank you; this may help David get the problem sorted. Alternatively, I see that the Demos section mentions sponsorship and a one-time contribution offers access for a comparable amount.

trashgod avatar Jul 26 '22 01:07 trashgod

@trashgod I would consider sponsoring the project as an alternative way to access the developer guide. However, based on the lack of responsiveness to this ticket, I'm concerned that any technical issues I might run into (i.e. failing to get access to the developer guide after making a donation) would not be resolved in a timely manner.

gk-brown avatar Aug 23 '22 17:08 gk-brown

Here's my thoughts on the guide. I'm not aware that its purchase affords of any level of support.

trashgod avatar Aug 23 '22 18:08 trashgod

@trashgod I wasn't referring to support - I meant that, if I donate $50 to the project, I want to make sure that I am able to actually access the guide after making the donation. If I donate money and can't access the guide for some reason (e.g. some technical glitch), I'm not convinced I'll be able to get a timely resolution on the issue.

It's a little frustrating that I (and apparently others) are ready to spend money on the guide but are unable to actually do so.

But thank you for the information.

gk-brown avatar Aug 23 '22 18:08 gk-brown

I used GitHub to sponsor this project, and received access to the guide and source code to the demo app immediately.

busitech avatar Aug 23 '22 18:08 busitech

@busitech Excellent, thank you for confirming.

gk-brown avatar Aug 23 '22 18:08 gk-brown