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jenkins-infra
Make "Environment" and "Description" fields mandatory for "Bug" type issues
Service(s)
Jira
Summary
Commonly, when I'm triaging (core) issues, I almost always face submissions like JENKINS-71064 and JENKINS-70732. These two figures are prime examples of how issue submissions are not supposed to look like. The list is long, and based on my observation, getting longer by day.
I don't believe it's healthy to continuously bug submitters to provide details on their setup, when they could - and are supposed to - do that during the submission form. That's part of the issue reporting documentation, we link on the issue form, but is commonly ignored.
I would like to propose making the "Environment" and "Description" fields mandatory for "Bug" type issues on Jira, to go a bit against issue submissions without any useful information at all and stop us playing guessing games.
Reproduction steps
No response
That is an excellent idea, but it needs a discussion with the core maintainers.
Do you mind starting an email thread in the appropriate area, and once there is a consensus, we (Jira admin) can update the configuration accordingly?
That is an excellent idea, but it needs a discussion with the core maintainers.
Do you mind starting an email thread in the appropriate area, and once there is a consensus, we (Jira admin) can update the configuration accordingly?
Posted in https://groups.google.com/g/jenkinsci-dev/c/TTi00Yjz0Kw
You're welcome to share your endorsement there ;)
Other core maintainers endorsed my proposal and I believe we can proceed. Although, the Jira admins are the one's clicking the buttons. Therefore, I'm kindly asking you to do that ;)
Hello @MarkEWaite , I need your help on this one, as my "Jira"-fu is not good enough.
I don't mind pairing to learn, but if you are able to do it on your own (given the cdCon travels) please do so!