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The program does not start in Windows 10

Open budhochat opened this issue 4 years ago • 6 comments

Versions

RedNotebook version (make sure you have the latest version): 2.18

Operating system and version: Windows 10 pro

Expected behavior:

Program opens after installing

Actual behavior:

The program does not starts after installation. Gives the message "Failed to execute script journal" Tried with antivirus paused but same result. Tried other versions of rednotebook but same results.

Steps to reproduce the behavior:

Whenever tries to open the app

Log output when reproducing behavior

Please paste contents from $HOME/.rednotebook/rednotebook.log, where $HOME is usually C:\Users<username> on Windows.

There is no rednotebook.log file.

budhochat avatar Mar 10 '20 10:03 budhochat

Can you please try to open cmd.exe and execute C:\Programs\RedNotebook\rednotebook.exe? Is there any output?

jendrikseipp avatar Apr 05 '20 17:04 jendrikseipp

On executing this command: "C:\Program Files (x86)\RedNotebook\rednotebook.exe" No output in the cmd prompt. Same popup window appears:
"Fatal Error Detected. Failed to execute script journal"

budhochat avatar Apr 17 '20 14:04 budhochat

Thanks for testing this! Unfortunately, this means there's nothing much to act upon. I'm planning to upgrade the program that creates the executable which could fix the error, but this will take some time.

jendrikseipp avatar Apr 19 '20 09:04 jendrikseipp

Thanks. Will check out the upgrade

budhochat avatar Apr 23 '20 11:04 budhochat

Here is my attempt at upgrading the stack: #478 Unfortunately, the app crashes and I don't know how to debug it.

jendrikseipp avatar May 23 '20 19:05 jendrikseipp

Thanks for the effort. Let me know if I can help with some testing.

budhochat avatar Jun 04 '20 07:06 budhochat

#478 has been merged now. Does the latest RedNotebook version open correctly for you now?

jendrikseipp avatar Nov 20 '22 09:11 jendrikseipp

Closing this issue for now, feel free to reopen if the problem persists.

jendrikseipp avatar Dec 29 '22 20:12 jendrikseipp