10.8.3 issues trying to play from series list

[Nazar78]

Hi,

I noticed (actually reported by few of my family members) since the 10.8.3 update on my Debian 11, there's an issue trying to play any videos from the series list. It will pop up the client isn't compatible and server isn't responding, sort of like that sorry I can't recall, followed by the infinite loading circle.

However if I were to "search" the series name and play from that result, the video will play fine. Not sure about other clients but I tested in the latest Chrome.

I immediately downgraded to 10.8.1 and it worked perfectly. I've confirmed it had nothing to do with reverse proxy as I also tested in direct LAN IP.

Sorry again I can't provide any debug logs for now as the server was set to fatal logging and I have family members currently accessing the server remotely for me to do any debugging or restart. I also checked there's no DirectStream or Remux logs produced in 10.8.3 when playing from the series list but they exists when downgraded back to 10.8.1.

jellyfin 10.8.3-1
jellyfin-ffmpeg5 5.0.1-8-bullseye jellyfin-server 10.8.3-1
jellyfin-web 10.8.3-1

Video Codec: H264 AVC: No Profile: High Level: 31 Resolution: 1280x690 Aspect ratio: 1.85:1 Interlaced: No Framerate: 23.976025 Bitrate: 838 kbps Bit depth: 8 bit Video range: SDR Video range type: SDR Pixel format: yuv420p Ref frames: 1 NAL: 0

Audio Language: eng Codec: AAC Profile: LC Layout: stereo Channels: 2 ch Bitrate: 256 kbps Sample rate: 48000 Hz Default: Yes Forced: No External: No

Subtitle Language: eng Codec: SUBRIP Default: Yes Forced: No External: No

[wildland7752]

Can confirm having the same issue.
Disabling Hardware acceleration does nothing either, just a test I did I guess.

[fengapappit]

Same issue here, using latest docker build of this version.

[YvanGuidoin]

Same issue too debian 11 LXC through apt installs, no HWA

[Extarys]

Having this issue using the docker container labelled 10.8.3 and the flatpak client Jellyfin Media Player com.github.iwalton3.jellyfin-media-player 1.7.1 stable flathub system

File was encoded with AV1.

[notarobot63]

Hi, it has been reported by many on Reddit: https://www.reddit.com/r/jellyfin/comments/wdxrpt/take_two_hotfix_1083_is_out/ The problem seems to be happening only with users that have administrative rights.

[ricowalker]

Hi, it has been reported by many on Reddit: https://www.reddit.com/r/jellyfin/comments/wdxrpt/take_two_hotfix_1083_is_out/ The problem seems to be happening only with users that have administrative rights.

I've had the same issue to a user without administrative rights, with what seems like random episodes since both x264 & x265 episodes both did, and did not play. With or without transcoding, with or without reverse proxy.

A roll back to 10.8.1 seemed to fix the issue for now, as I mentioned in #8198

[sfkpmr]

Hi, it has been reported by many on Reddit: https://www.reddit.com/r/jellyfin/comments/wdxrpt/take_two_hotfix_1083_is_out/ The problem seems to be happening only with users that have administrative rights.

Yes, it isn't limited to the series list.

[fengapappit]

From what I saw, the files only play when played from the results of a search directly.

Anything else leads to the popup instantly :

It does not trigger any ffmpeg logging so I would guess that something got broken in the few preparation steps between the client asking for content and actually reading the content. It also does not trigger any other logging that the opening and closing of the websocket while doing the following operation:

• Open Jellyfin client
• Click on any media to play it (where the popup happens)
• Close the client

[2022-08-03 20:35:23.912 +00:00] [INF] [68] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "172.17.0.1" request
[2022-08-03 20:38:36.647 +00:00] [INF] [75] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "172.17.0.1" closed

While it looks like a client issue, the only thing that got updated was the Jellyfin Server which could mean that an API/interface got broken somewhere.

[toraddict]

I have the same issue. I run Jellyfin in a Ubuntu LXC, I get this issue every time I add a new file and I can't play the new file. I discovered that this command fixes the issue "sudo chown -R jellyfin:jellyfin /location/of/directory". Every time I add a new file I have to run the command again, I suspect this might be a permissions issue. This didn't happen in 10.8.1.

[DirtyRacer1337]

Disabling Display missing episodes within seasons solved problem for me

[mLgz0rn]

Disabling Display missing episodes within seasons solved problem for me

I can confirm that this also fixes it for me

[0xMargo]

Disabling Display missing episodes within seasons solved problem for me

this work for me too

[jellyfin-bot]

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[CrocodileDuty]

This happens with me but gets fixed after restarting jellyfin container