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Installation failed, the log is as follows, please help

Open free4537 opened this issue 4 months ago • 0 comments

Four considerations:

  • Please do not open bug reports to ask questions. Use the Discussions feature instead.
  • Please make sure the issue only pertains to Jellyfin Media Player. If it also occurs in the web client, send the issue to jellyfin-web instead.
  • Please make sure that your issue is not being caused by errors in custom CSS or note that you are using custom CSS.
    • Notably, there have been instances of custom CSS breaking TV mode.
    • You can disable custom CSS under Display in the user settings.
  • Please provide logs. You can drag the log file into the issue to attach it.
    • Windows: %LOCALAPPDATA%\JellyfinMediaPlayer\logs
    • Linux: ~/.local/share/jellyfinmediaplayer/logs/
    • Linux (Flatpak): ~/.var/app/com.github.iwalton3.jellyfin-media-player/data/jellyfinmediaplayer/logs/
    • macOS: ~/Library/Logs/Jellyfin Media Player/

Describe the bug Installation failed

To Reproduce Steps to reproduce the behavior: Open JellyfinMediaPlayer-1.11.1-windows-x64 (1).exe and click the Install button

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: windows 10
  • Version 20H1 19041
  • Installation Method windows installer

Additional context Installation error, reinstall as administrator still reports the same error

The log file is as follows, please help: Jellyfin_Media_Player_20241008103328.log

free4537 avatar Oct 08 '24 03:10 free4537