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This client isn't compatible with the media and the server isn't sending a compatible media format

Open eHonnef opened this issue 8 months ago • 3 comments

Log: jellyfinmediaplayer.log

Describe the bug The bug happens ffter updating the client from version 1.9.1:

Commit: 6299cda1c289afc47fd2cb4413eba9dfc2e033c946e9e9a217415de5601ecefd
   Subject: Add --enable-gpl to ffmpeg build options (122610b7)
      Date: 2024-02-15 05:01:15 +0000

to the latest version available in flathub. The server doesn't look like the problem since the logs doesn't show any error and, also, it works with the older client version. And I checked the APP permissions (even giving all possible permissions).

Most of the media runs without problem, the problematic are the ones with AAC Audio like this:

image

If I try to play it, the following error is shown:

Playback Error
There was an error processing the request. Please try again later.
---
Playback Error
This client isn't compatible with the media and the server isn't sending a compatible media format.

To Reproduce Steps to reproduce the behavior:

  1. Play any media with AAC audio in the latest version

Desktop (please complete the following information):

  • OS: Fedora 40 with KDE plasma 6.1.0
  • Installation Method: Flatpak

Additional resources:

I've checked the following threads, but no solution :(

  • https://github.com/jellyfin/jellyfin-web/discussions/3410
  • https://github.com/jellyfin/jellyfin-web/issues/5039

Please, let me know if you need any more information.

Thanks in advance :)

eHonnef avatar Jun 22 '24 20:06 eHonnef