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Published
4 months ago
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jellyfin
jellyfin
Error Logging in on Jellyfin 10.11
V10.11 OS: Ubuntu Install: Native (apt) Fresh Install: No Upgraded: Yes
When i try logging in i get a connection failure. Only way i can access my account (main admin) is by using quick connect. I can log into my sons account with no issues
We're unable to connect to the selected server right now. Please ensure it is running and try again.
this shows in the logs
[2025-10-25 15:32:43.427 -04:00] [ERR] Error processing request. URL "POST" "/Users/authenticatebyname".
Microsoft.EntityFrameworkCore.DbUpdateConcurrencyException: The database operation was expected to affect 1 row(s), but actually affected 0 row(s); data may have been modified or deleted since entities were loaded. See https://go.microsoft.com/fwlink/?LinkId=527962 for information on understanding and handling optimistic concurrency exceptions.
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ThrowAggregateUpdateConcurrencyExceptionAsync(RelationalDataReader reader, Int32 commandIndex, Int32 expectedRowsAffected, Int32 rowsAffected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ConsumeResultSetWithRowsAffectedOnlyAsync(Int32 commandIndex, RelationalDataReader reader, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.AffectedCountModificationCommandBatch.ConsumeAsync(RelationalDataReader reader, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.ReaderModificationCommandBatch.ExecuteAsync(IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.ReaderModificationCommandBatch.ExecuteAsync(IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable`1 commandBatches, IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable`1 commandBatches, IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Update.Internal.BatchExecutor.ExecuteAsync(IEnumerable`1 commandBatches, IRelationalConnection connection, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalDatabase.SaveChangesAsync(IList`1 entries, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.StateManager.SaveChangesAsync(IList`1 entriesToSave, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.ChangeTracking.Internal.StateManager.SaveChangesAsync(StateManager stateManager, Boolean acceptAllChangesOnSuccess, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.DbContext.SaveChangesAsync(Boolean acceptAllChangesOnSuccess, CancellationToken cancellationToken)
at Jellyfin.Database.Implementations.JellyfinDbContext.<>c__DisplayClass62_0.<<SaveChangesAsync>b__0>d.MoveNext()
--- End of stack trace from previous location ---
at Jellyfin.Database.Implementations.Locking.NoLockBehavior.OnSaveChangesAsync(JellyfinDbContext context, Func`1 saveChanges)
at Jellyfin.Database.Implementations.JellyfinDbContext.SaveChangesAsync(Boolean acceptAllChangesOnSuccess, CancellationToken cancellationToken)
at Jellyfin.Server.Implementations.Users.UserManager.UpdateUserInternalAsync(JellyfinDbContext dbContext, User user)
at Jellyfin.Server.Implementations.Users.UserManager.UpdateUserAsync(User user)
at Jellyfin.Server.Implementations.Users.UserManager.UpdateUserAsync(User user)
at Jellyfin.Server.Implementations.Users.UserManager.AuthenticateUser(String username, String password, String remoteEndPoint, Boolean isUserSession)
at Emby.Server.Implementations.Session.SessionManager.AuthenticateNewSessionInternal(AuthenticationRequest request, Boolean enforcePassword)
at Jellyfin.Api.Controllers.UserController.AuthenticateUserByName(AuthenticateUserByName request)
at lambda_method30680(Closure, Object)
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
Four considerations:
- Please do not open bug reports to ask questions. Use the Discussions feature instead.
- Please make sure the issue only pertains to Jellyfin Media Player. If it also occurs in the web client, send the issue to jellyfin-web instead.
- Please make sure that your issue is not being caused by errors in custom CSS or note that you are using custom CSS.
- Notably, there have been instances of custom CSS breaking TV mode.
- You can disable custom CSS under Display in the user settings.
- Please provide logs. You can drag the log file into the issue to attach it.
- Windows:
%LOCALAPPDATA%\JellyfinMediaPlayer\logs - Linux:
~/.local/share/jellyfinmediaplayer/logs/ - Linux (Flatpak):
~/.var/app/com.github.iwalton3.jellyfin-media-player/data/jellyfinmediaplayer/logs/ - macOS:
~/Library/Logs/Jellyfin Media Player/
- Windows:
Describe the bug A clear and concise description of what the bug is.
To Reproduce Steps to reproduce the behavior:
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- See error
Expected behavior A clear and concise description of what you expected to happen.
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Desktop (please complete the following information):
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Same issue here on alpine linux, I tried with my archlinux computer which works fine but not the alpine one
I started the chrome debugger and watched the logs, both are saying that there are no valid authority (even if I try with google.com).
I also tried a shell inside the flatpak app and running curl directly (I copied the call from the chrome debugger) which is working fine, so I guess the issue might come from chromium that does not use the correct certificates, I will continue to investigate.
If it's about Chromium not using the correct certificate, this may be related to:
- https://gitlab.com/freedesktop-sdk/freedesktop-sdk/-/issues/1905
as seen in
- https://github.com/flatpak/flatpak/issues/6033
For the Bitwarden Client CLI I could use the NODE_EXTRA_CA_CERTS variable after putting the certificates to a location where the Flatpak would find them.
mkdir -p Downloads/Bitwarden\ Trust\ Store
cp /usr/share/ca-certificates/lan_* Downloads/Bitwarden\ Trust\ Store/
In .zaliases I would now have a line reading:
bw='NODE_EXTRA_CA_CERTS=~/Downloads/Bitwarden\ Trust\ Store/lan_root_ca.crt flatpak run --command=bw com.bitwarden.desktop
This was possible, because the Bitwarden Flatpak was given access to the xdg-download filesystem in advance. One might want to find a more fitting XDG directory for that.
Maybe Jellyfin Media Player can be convinced in a similar way, given Electron/Chromium is used?
That means, eventually the issue is less related to 10.11, but rather to using a custom CA/a self-signed certificate?
- https://github.com/jellyfin/jellyfin-media-player/issues/178
