jellyfin-androidtv
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jellyfin
Turning off subtitles while video is playing not working
Describe the bug
Expected Behaviour: Changing the CC option to None from the Android app should turn off subtitles.
Actual Behaviour: Selecting the None CC option has no effect at all.
Changing to any other subtitle works, it is just changing to None that doesn't work.
To Reproduce:
- Play video
- Default subtitles for video shown.
- Select CC option
- Scroll to top (None) option
- Select None option
- Playback resumes but subtitles are still shown
Workaround:
The workaround is to access the video via the web interface and set the default subtitles to None there. Then play the video in the web app (a few seconds is enough). The Android app then shows no subtitles.
Logs
No response
FFmpeg logs
No response
Media info of the file
ffprobe version 4.2.7-0ubuntu0.1 Copyright (c) 2007-2022 the FFmpeg developers
built with gcc 9 (Ubuntu 9.4.0-1ubuntu1~20.04.1)
configuration: --prefix=/usr --extra-version=0ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared
WARNING: library configuration mismatch
avcodec configuration: --prefix=/usr --extra-version=0ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared --enable-version3 --disable-doc --disable-programs --enable-libaribb24 --enable-liblensfun --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libtesseract --enable-libvo_amrwbenc
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libavresample 4. 0. 0 / 4. 0. 0
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 2 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 7 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 8 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 9 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 10 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 11 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 12 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 13 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 14 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 15 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 16 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 17 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 18 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 19 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 20 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 21 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x55dbc583de40] Could not find codec parameters for stream 22 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, matroska,webm, from 'Prometheus.2012.2160p.4K.BluRay.x265.10bit.AAC5.1-[YTS.MX].mkv':
Metadata:
ENCODER : Lavf58.67.100
Duration: 02:03:46.84, start: 0.000000, bitrate: 7451 kb/s
Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt709, progressive), 3840x2160 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
Metadata:
ENCODER : Lavc58.122.100 libx265
DURATION : 02:03:46.838000000
Stream #0:1: Audio: aac (LC), 48000 Hz, 5.1, fltp (default)
Metadata:
ENCODER : Lavc58.122.100 libfdk_aac
DURATION : 02:03:46.837000000
Stream #0:2(eng): Subtitle: hdmv_pgs_subtitle (default)
Metadata:
title : English (SDH)
BPS-eng : 28620
DURATION-eng : 01:59:53.228000000
NUMBER_OF_FRAMES-eng: 3206
NUMBER_OF_BYTES-eng: 25733896
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:3(spa): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Spanish (Latin American)
BPS-eng : 24331
DURATION-eng : 01:58:40.822000000
NUMBER_OF_FRAMES-eng: 2874
NUMBER_OF_BYTES-eng: 21657753
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:4(fre): Subtitle: hdmv_pgs_subtitle
Metadata:
title : French
BPS-eng : 19144
DURATION-eng : 01:58:12.252000000
NUMBER_OF_FRAMES-eng: 2418
NUMBER_OF_BYTES-eng: 16972407
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:5(spa): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Spanish (Castilian)
BPS-eng : 23690
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 2818
NUMBER_OF_BYTES-eng: 21002492
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:6(dan): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Danish
BPS-eng : 22849
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 2318
NUMBER_OF_BYTES-eng: 20256861
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:7(dut): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Dutch
BPS-eng : 20550
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 1936
NUMBER_OF_BYTES-eng: 18219154
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:8(fin): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Finnish
BPS-eng : 20680
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 2078
NUMBER_OF_BYTES-eng: 18334530
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:9(ger): Subtitle: hdmv_pgs_subtitle
Metadata:
title : German
BPS-eng : 23107
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 2586
NUMBER_OF_BYTES-eng: 20485582
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:10(ita): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Italian
BPS-eng : 21678
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 2238
NUMBER_OF_BYTES-eng: 19219151
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:11(jpn): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Japanese
BPS-eng : 16681
DURATION-eng : 01:58:11.919000000
NUMBER_OF_FRAMES-eng: 2252
NUMBER_OF_BYTES-eng: 14787984
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:43.627000000
Stream #0:12(nor): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Norwegian
BPS-eng : 20457
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 2612
NUMBER_OF_BYTES-eng: 18136361
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:13(swe): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Swedish
BPS-eng : 21328
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 1840
NUMBER_OF_BYTES-eng: 18908604
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:14(chi): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Chinese (Cantonese)
BPS-eng : 20495
DURATION-eng : 01:58:40.822000000
NUMBER_OF_FRAMES-eng: 2866
NUMBER_OF_BYTES-eng: 18243181
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:15(chi): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Chinese (Mandarin Traditional)
BPS-eng : 21890
DURATION-eng : 01:58:12.419000000
NUMBER_OF_FRAMES-eng: 2664
NUMBER_OF_BYTES-eng: 19407036
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:16(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
title : English (Commentary #1)
BPS-eng : 58036
DURATION-eng : 02:03:25.690000000
NUMBER_OF_FRAMES-eng: 3896
NUMBER_OF_BYTES-eng: 53725357
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.210000000
Stream #0:17(fre): Subtitle: hdmv_pgs_subtitle
Metadata:
title : French (Commentary #1)
BPS-eng : 51430
DURATION-eng : 02:03:25.690000000
NUMBER_OF_FRAMES-eng: 3756
NUMBER_OF_BYTES-eng: 47610248
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.210000000
Stream #0:18(spa): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Spanish (Commentary #1)
BPS-eng : 48935
DURATION-eng : 02:03:25.690000000
NUMBER_OF_FRAMES-eng: 3788
NUMBER_OF_BYTES-eng: 45299851
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.210000000
Stream #0:19(dut): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Dutch (Commentary #1)
BPS-eng : 48540
DURATION-eng : 02:03:25.690000000
NUMBER_OF_FRAMES-eng: 3482
NUMBER_OF_BYTES-eng: 44934580
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.210000000
Stream #0:20(ger): Subtitle: hdmv_pgs_subtitle
Metadata:
title : German (Commentary #1)
BPS-eng : 49808
DURATION-eng : 02:03:25.690000000
NUMBER_OF_FRAMES-eng: 3770
NUMBER_OF_BYTES-eng: 46108398
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.210000000
Stream #0:21(ita): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Italian (Commentary #1)
BPS-eng : 53146
DURATION-eng : 02:03:25.690000000
NUMBER_OF_FRAMES-eng: 3738
NUMBER_OF_BYTES-eng: 49198695
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.210000000
Stream #0:22(jpn): Subtitle: hdmv_pgs_subtitle
Metadata:
title : Japanese (Commentary #1)
BPS-eng : 32986
DURATION-eng : 02:03:25.148000000
NUMBER_OF_FRAMES-eng: 2512
NUMBER_OF_BYTES-eng: 30533557
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:43.585000000
Stream #0:23(eng): Subtitle: hdmv_pgs_subtitle, 1920x1080
Metadata:
title : English (Commentary #2)
BPS-eng : 71373
DURATION-eng : 02:03:39.955000000
NUMBER_OF_FRAMES-eng: 4118
NUMBER_OF_BYTES-eng: 66198299
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:24(fre): Subtitle: hdmv_pgs_subtitle, 1920x1080
Metadata:
title : French (Commentary #2)
BPS-eng : 67834
DURATION-eng : 02:03:39.955000000
NUMBER_OF_FRAMES-eng: 4100
NUMBER_OF_BYTES-eng: 62916558
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:25(spa): Subtitle: hdmv_pgs_subtitle, 1920x1080
Metadata:
title : Spanish (Commentary #2)
BPS-eng : 64543
DURATION-eng : 02:03:39.955000000
NUMBER_OF_FRAMES-eng: 4108
NUMBER_OF_BYTES-eng: 59863369
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:26(dut): Subtitle: hdmv_pgs_subtitle, 1920x1080
Metadata:
title : Dutch (Commentary #2)
BPS-eng : 57570
DURATION-eng : 02:03:39.955000000
NUMBER_OF_FRAMES-eng: 4044
NUMBER_OF_BYTES-eng: 53396675
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:27(ger): Subtitle: hdmv_pgs_subtitle, 1920x1080
Metadata:
title : German (Commentary #2)
BPS-eng : 66712
DURATION-eng : 02:03:39.955000000
NUMBER_OF_FRAMES-eng: 4114
NUMBER_OF_BYTES-eng: 61875073
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:28(ita): Subtitle: hdmv_pgs_subtitle, 1920x1080
Metadata:
title : Italian (Commentary #2)
BPS-eng : 56113
DURATION-eng : 02:03:39.955000000
NUMBER_OF_FRAMES-eng: 4089
NUMBER_OF_BYTES-eng: 52044873
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:44.044000000
Stream #0:29(jpn): Subtitle: hdmv_pgs_subtitle, 1920x1080
Metadata:
title : Japanese (Commentary #2)
BPS-eng : 42653
DURATION-eng : 02:03:39.496000000
NUMBER_OF_FRAMES-eng: 3052
NUMBER_OF_BYTES-eng: 39558845
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 02:03:43.585000000
Application version
0.14.03
Device information
AQUOS_TVE19A
Android version
Android 9, Kernel 4.9.118+
Jellyfin server version
10.8.4
Can you test setting the "preferred video player" in the app settings to libvlc and exoplayer and let us know if this happens with both or just one of them?
Can confirm I was having this same issue, changing to libvlc solved it. Seems like the issue is only in exoplayer - attempting to select "None" just closes the subtitles menu and either resumes playing or pauses the media depending on its previous state.
Also confirm this.
I'm not sure whether libvlc has same issue. because libvlc can not load the subtitle, it is a ass subtitle embedded inside the mkv file. When switching the subtitle using libvlc, it pop up a toast saying "Unable to load subtitle"
Interestingly I was having this same problem - subtitles stuck on, selecting "None" would do nothing - with the default option. But it was LibVLC that was broken, and manually switching to Exoplayer fixed it.
I can also confirm this. After some testing these are my results.
Exoplayer has the issue where you cannot turn off the subtitles. You cab choose any other subtitles and they work but you cannot select 'None'. LibVLC works as expected and you can select any subtitles as well as 'None' and they all work as expected.
Unfortunately though I cannot really use LibVLC as quite a few of my TV shows are in 4:3 format and LibVLC does not offer the stretch option to stretch the video to fill the 16:9 screen.
Ime not sure if this is a different bug, but with ExoPlayer or VLC, my AndroidTV cannot change from subs to none. The app seems todo something when disabling the subs as it closes the transcoded stream, but seems to fail and revert back. This only seems happens if the video got transcoded, in my case because my TV doesn't support ASS subs. MI TV-4S(MSSP3), Jellyfin 0.15.9, Server latest stable, transcoded stream are mkv avc aac.
Edit: I can confirm the same behavior on the Shield TV Pro 2019 with Jellyfin 0.15.10. Here the audio is not supported and does get transcoded and repacked with the video.
I was also unable to turn off subtitles (ASS in a MKV container) while streaming from my Jellyfin 10.8.10 server to jellyfin-androidtv 0.15.10 running on a Xiaomi MiBox S.
I tried to use the [cc] menu selection during video playback, and when I would select None the video stop for a moment, then continue with subtitles. I watched this process from the web dashboard and saw that Jellyfin was transcoding the video, with the message "Reason for transcoding: The subtitle codec is not supported"
When I first play the file, I get a about 4.5 seconds of "Direct playing" (Then the first line of subtitles hits, and transcoding begins.)
I was able to use the workaround described in the original report (set subtitles to Off on the individual video file, via the web interface, then play a few second of the file from the web interface so the selection "sticks") After doing this, if I use the [cc] menu selection during playback I get the "please wait while we burn in subtitles" message, followed by subtitles that I am not able to turn off.
I was also able to set LibVLC in Preferences > Playback > Preferred media player. This was the best behaved solution. Subtitles do render initially, without requiring transcoding, and subtitles can be turned off (and back on) from the [cc] menu during payback. (I'm going to use this method until it breaks something else)
Interestingly, when I play the video file in my browser (Chrome 115.0.5790.171 from the Jellyfin server web interface), the dashboard tells me "Reason for transcoding: The video codec is not supported The audio codec is not supported", so the subtitle codec appears to be supported, and the [cc] menu selection works to toggle subtitles on and off. Setting subtitles to off while the move is playing this way seems to work like the first workaround. (Selects the Off option on the individual video file info screen)
I think I found something interesting in my jellyfin.log:
I think this is me playing the file with the workaround:
[2023-08-18 00:48:36.915 -04:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2023-08-18 00:48:36.916 -04:00] [INF] StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="\\192.168.1.182\video.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/43dec9c2-ad19-016f-ec86-c33b191b0cfb/stream.mkv?MediaSourceId=43dec9c2ad19016fec86c33b191b0cfb&Static=true&VideoCodec=hevc&AudioCodec=eac3&AudioStreamIndex=1&api_key=<token>&SubtitleMethod=Encode&Tag=73486732408f1a1f40f5018f75338fac"
Then a similar line when I used the [cc] menu to turn subtitles back on:
[2023-08-18 00:49:27.638 -04:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2023-08-18 00:49:27.638 -04:00] [INF] StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="\\192.168.1.182\video.mkv", AudioStreamIndex=null, SubtitleStreamIndex=2 ) => ( PlayMethod=Transcode, TranscodeReason=SubtitleCodecNotSupported ) "media:/videos/43dec9c2-ad19-016f-ec86-c33b191b0cfb/master.m3u8?MediaSourceId=43dec9c2ad19016fec86c33b191b0cfb&VideoCodec=hevc,h264,hevc&AudioCodec=eac3&AudioStreamIndex=1&SubtitleStreamIndex=2&VideoBitrate=17029795&AudioBitrate=640000&AudioSampleRate=48000&MaxFramerate=24&api_key=<token>&SubtitleMethod=Encode&RequireAvc=false&Tag=73486732408f1a1f40f5018f75338fac&SegmentContainer=ts&BreakOnNonKeyFrames=False&hevc-level=120&hevc-videobitdepth=10&hevc-profile=main10&hevc-audiochannels=6&aac-audiochannels=8&TranscodeReasons=SubtitleCodecNotSupported"
And finally, I think this is my attempt to turn subtitles off, and it not working:
[2023-08-18 00:49:54.793 -04:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2023-08-18 00:49:54.793 -04:00] [INF] StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="\\192.168.1.182\video.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=SubtitleCodecNotSupported ) "media:/videos/43dec9c2-ad19-016f-ec86-c33b191b0cfb/master.m3u8?MediaSourceId=43dec9c2ad19016fec86c33b191b0cfb&VideoCodec=hevc,h264,hevc&AudioCodec=eac3&AudioStreamIndex=1&SubtitleStreamIndex=2&VideoBitrate=17029795&AudioBitrate=640000&AudioSampleRate=48000&MaxFramerate=24&api_key=<token>&SubtitleMethod=Encode&RequireAvc=false&Tag=73486732408f1a1f40f5018f75338fac&SegmentContainer=ts&BreakOnNonKeyFrames=False&hevc-level=120&hevc-videobitdepth=10&hevc-profile=main10&hevc-audiochannels=6&aac-audiochannels=8&TranscodeReasons=SubtitleCodecNotSupported"
I'm seeing:
- ... SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay ... (I read: no subtitles called for, direct play)
- ... SubtitleStreamIndex=2 ) => ( PlayMethod=Transcode ... (I read: subtitles called for, transcode)
- ... SubtitleStreamIndex=null ) => ( PlayMethod=Transcode ... (I read: no subtitles called for, transcode???)
I don't know if this is the right direction, or where to look next, but I'm quite sure I can reproduce this as needed, please let me know if more log files or testing can help.
