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Published 20 hours ago • verified publisher icon jellyfin

Unable to play 4K HDR content

Open baburam0007 opened this issue 2 years ago • 3 comments

Describe the bug

  1. Play 4k media, it is playing smoothly.
  2. Play 4K HDR content media, Stuck on a black screen.

Logs

I have no idea how to get logs from android TV.

FFmpeg logs

I have no idea how to get logs from android TV.

Media info of the file

No response

Application version

0.13.4

Device information

Sony Android TV

Android version

Android 9

Jellyfin server version

10.7.7

baburam0007 avatar May 11 '22 11:05 baburam0007

I am having the same problem. I have 2 devices with the same problem: Amazon Fire TV 4k, and Firestick 4K. Version is 0.13.6 on both devices. I attached the mkv file info. On Exoplayer it doesn't play at all, it tries and fails, on LibVLC it plays, but does not show the length of the movie, so even after a very short playback of few seconds it marks the movie as viewed. movie.txt .

buggyro avatar Jun 02 '22 20:06 buggyro

same issue in chromecast tv - 0.13.6 server - 10.8.0

ffmpeg:

Input #0, matroska,webm, from 'Episode S01E01 - 2160p.mkv':
  Metadata:
    IMDB            : tt11280740
    creation_time   : 2022-04-11T12:55:45.000000Z
    TMDB            : tv/95396
    ENCODER         : Lavf59.2.102
  Duration: 00:57:14.76, start: 0.000000, bitrate: 27152 kb/s
    Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1606 [SAR 1:1 DAR 1920:803], 23.98 fps, 23.98 tbr, 1k tbn, 1k tbc (default)
    Metadata:
      BPS             : 24332639
      DURATION        : 00:57:14.764000000
      NUMBER_OF_FRAMES: 82351
      NUMBER_OF_BYTES : 10447109252
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1(spa): Audio: eac3, 48000 Hz, 5.1, fltp (default)
    Metadata:
      title           : Castellano DD+ Atmos 5.1 @ 768 kbps
      BPS             : 768000
      DURATION        : 00:57:14.752000000
      NUMBER_OF_FRAMES: 107336
      NUMBER_OF_BYTES : 329736192
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2(spa): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
    Metadata:
      title           : Castellano DD 5.1 @ 640 kbps
      BPS             : 640000
      DURATION        : 00:57:14.752000000
      NUMBER_OF_FRAMES: 107336
      NUMBER_OF_BYTES : 274780160
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:3(eng): Audio: eac3, 48000 Hz, 5.1, fltp (default)
    Metadata:
      title           : Inglés DD+ Atmos 5.1 @ 768 kbps
      BPS             : 768000
      DURATION        : 00:57:14.752000000
      NUMBER_OF_FRAMES: 107336
      NUMBER_OF_BYTES : 329736192
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:4(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : Inglés DD 5.1 @ 640 kbps
      BPS             : 640000
      DURATION        : 00:57:14.752000000
      NUMBER_OF_FRAMES: 107336
      NUMBER_OF_BYTES : 274780160
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:5(spa): Subtitle: subrip (default) (forced)
    Metadata:
      title           : Castellano [Forzados]
      BPS             : 1
      DURATION        : 00:44:32.464000000
      NUMBER_OF_FRAMES: 21
      NUMBER_OF_BYTES : 665
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:6(spa): Subtitle: subrip
    Metadata:
      title           : Castellano [Completos]
      BPS             : 51
      DURATION        : 00:55:04.471000000
      NUMBER_OF_FRAMES: 612
      NUMBER_OF_BYTES : 21221
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:7(spa): Subtitle: subrip
    Metadata:
      title           : Castellano [Para Sordos]
      BPS             : 56
      DURATION        : 00:55:25.159000000
      NUMBER_OF_FRAMES: 677
      NUMBER_OF_BYTES : 23364
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:8(eng): Subtitle: subrip
    Metadata:
      title           : Inglés [Completos]
      ENCODER         : Lavc59.1.101 srt
      BPS             : 47
      DURATION        : 00:55:04.471000000
      NUMBER_OF_FRAMES: 578
      NUMBER_OF_BYTES : 19559
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:9(eng): Subtitle: subrip
    Metadata:
      title           : Inglés [Para Sordos]
      ENCODER         : Lavc59.1.101 srt
      BPS             : 53
      DURATION        : 00:55:25.159000000
      NUMBER_OF_FRAMES: 660
      NUMBER_OF_BYTES : 22126
      _STATISTICS_WRITING_APP: mkvmerge v65.0.0 ('Too Much') 64-bit
      _STATISTICS_WRITING_DATE_UTC: 2022-04-11 12:55:45
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

jellyfin server log:

[2022-06-22 22:09:00.455 +00:00] [ERR] [86] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/4143692c-1646-8079-d6d3-5cb88b68a46b/stream".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 1
   at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Helpers.FileStreamResponseHelpers.GetTranscodedFile(StreamState state, Boolean isHeadRequest, HttpContext httpContext, TranscodingJobHelper transcodingJobHelper, String ffmpegCommandLineArguments, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource)
   at Jellyfin.Api.Controllers.VideosController.GetVideoStream(Guid itemId, String container, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)
   at lambda_method543(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[2022-06-22 22:09:00.462 +00:00] [INF] [13] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -fflags +genpts -f matroska,webm  -i file:\"/media/Series/test/Season 01/Episode S01E01 - 2160p.mkv\" -map 0:0 -map 0:2 -map -0:s -codec:v:0 copy -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -y \"/config/transcodes/7debc2168f8121b128debb4014633f5c\""
[2022-06-22 22:09:00.480 +00:00] [ERR] [86] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 1
[2022-06-22 22:09:00.577 +00:00] [ERR] [86] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/4143692c-1646-8079-d6d3-5cb88b68a46b/stream".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 1
   at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Helpers.FileStreamResponseHelpers.GetTranscodedFile(StreamState state, Boolean isHeadRequest, HttpContext httpContext, TranscodingJobHelper transcodingJobHelper, String ffmpegCommandLineArguments, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource)
   at Jellyfin.Api.Controllers.VideosController.GetVideoStream(Guid itemId, String container, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)
   at lambda_method543(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[2022-06-22 22:09:01.381 +00:00] [INF] [88] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "a0d9fd6b6b2d7bf982bf8d5c132dc9a467dd5dd2-8d50eeebff304ebfa87207ad957c69d4-4143692c16468079d6d35cb88b68a46b"
[2022-06-22 22:09:01.726 +00:00] [INF] [72] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.13.6" playing "********". Stopped at "0" ms
[2022-06-22 22:09:01.806 +00:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop tracker found, processing stop : "a0d9fd6b6b2d7bf982bf8d5c132dc9a467dd5dd2-8d50eeebff304ebfa87207ad957c69d4-4143692c16468079d6d35cb88b68a46b"
[2022-06-22 22:09:01.806 +00:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Stop Event : 06/22/2022 22:09:01
[2022-06-22 22:09:01.806 +00:00] [WRN] [72] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.4.2:8097/Sessions/Playing/Stopped" to "192.168.6.12" in 0:00:01.5847075 with Status Code 204
[2022-06-22 22:09:01.806 +00:00] [INF] [78] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop but TrackedPlaybackInfo not found! not storing activity in DB
[2022-06-22 22:09:01.838 +00:00] [INF] [92] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -fflags +genpts -f matroska,webm  -i file:\"/media/Series/test/Season 01/Episode S01E01 - 2160p.mkv\" -map 0:0 -map 0:2 -map -0:s -codec:v:0 copy -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -y \"/config/transcodes/7debc2168f8121b128debb4014633f5c\""
[2022-06-22 22:09:01.857 +00:00] [ERR] [98] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 1
[2022-06-22 22:09:01.954 +00:00] [ERR] [98] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/4143692c-1646-8079-d6d3-5cb88b68a46b/stream".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 1
   at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Helpers.FileStreamResponseHelpers.GetTranscodedFile(StreamState state, Boolean isHeadRequest, HttpContext httpContext, TranscodingJobHelper transcodingJobHelper, String ffmpegCommandLineArguments, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource)
   at Jellyfin.Api.Controllers.VideosController.GetVideoStream(Guid itemId, String container, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)
   at lambda_method543(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[2022-06-22 22:09:04.058 +00:00] [INF] [88] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -fflags +genpts -f matroska,webm  -i file:\"/media/Series/test/Season 01/Episode S01E01 - 2160p.mkv\" -map 0:0 -map 0:2 -map -0:s -codec:v:0 copy -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -y \"/config/transcodes/7debc2168f8121b128debb4014633f5c\""
[2022-06-22 22:09:04.078 +00:00] [ERR] [86] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 1
[2022-06-22 22:09:04.174 +00:00] [ERR] [86] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/4143692c-1646-8079-d6d3-5cb88b68a46b/stream".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 1
   at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
   at Jellyfin.Api.Helpers.FileStreamResponseHelpers.GetTranscodedFile(StreamState state, Boolean isHeadRequest, HttpContext httpContext, TranscodingJobHelper transcodingJobHelper, String ffmpegCommandLineArguments, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource)
   at Jellyfin.Api.Controllers.VideosController.GetVideoStream(Guid itemId, String container, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)
   at lambda_method543(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
   at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
   at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
   at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
   at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
   at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
   at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
   at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[2022-06-22 22:09:04.791 +00:00] [INF] [86] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "pepiti". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: True
[2022-06-22 22:09:04.792 +00:00] [INF] [86] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/media/Series/test/Season 01/Episode S01E01 - 2160p.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported ) "media:/videos/4143692c-1646-8079-d6d3-5cb88b68a46b/master.m3u8?MediaSourceId=4143692c16468079d6d35cb88b68a46b&VideoCodec=h264&AudioCodec=aac,mp3,mp2&AudioStreamIndex=1&VideoBitrate=139616000&AudioBitrate=384000&MaxFramerate=23.976025&MaxWidth=1727&api_key=<token>&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=075db3fb682c77cf3818298f9671674d&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&hevc-level=150&hevc-profile=main10&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-level=52&h264-deinterlace=true&TranscodeReasons=VideoCodecNotSupported"
[2022-06-22 22:09:05.087 +00:00] [INF] [78] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/transcodes/7debc2168f8121b128debb4014633f5c"
[2022-06-22 22:09:05.087 +00:00] [INF] [78] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/transcodes/7debc2168f8121b128debb4014633f5c"
[2022-06-22 22:09:05.088 +00:00] [INF] [78] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/transcodes/7debc2168f8121b128debb4014633f5c"
[2022-06-22 22:09:05.088 +00:00] [INF] [78] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/transcodes/7debc2168f8121b128debb4014633f5c"
[2022-06-22 22:09:06.590 +00:00] [INF] [96] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.13.6" playing "********". Stopped at "0" ms
[2022-06-22 22:09:06.668 +00:00] [INF] [59] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop did not have a tracker : "a0d9fd6b6b2d7bf982bf8d5c132dc9a467dd5dd2-8d50eeebff304ebfa87207ad957c69d4-4143692c16468079d6d35cb88b68a46b"
[2022-06-22 22:09:06.668 +00:00] [WRN] [96] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.4.2:8097/Sessions/Playing/Stopped" to "192.168.6.12" in 0:00:01.5819189 with Status Code 204
[2022-06-22 22:09:07.023 +00:00] [INF] [59] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "***-0d1863e12981429d98d0dc47287e5c2c-79679ce1f912e3afcc40a0a490996b14"
[2022-06-22 22:09:11.355 +00:00] [INF] [96] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.6.32" closed
[2022-06-22 22:09:11.848 +00:00] [INF] [96] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.6.32" request
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: session.RemoteEndPoint : "192.168.6.12"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_playing_id     = "4143692c16468079d6d35cb88b68a46b"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id        = "8d50eeebff304ebfa87207ad957c69d4"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id_int    = 2
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_playing_id   = ""
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_user_id      = "8d50eeebff304ebfa87207ad957c69d4"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : play_method          = "na"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.ClientName         = "Android TV"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.DeviceName         = "PepiTV"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemName             = "test - s01e01 - ********"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemId               = "4143692c16468079d6d35cb88b68a46b"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemType             = "Episode"
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Details do not match for play item
[2022-06-22 22:09:12.043 +00:00] [INF] [93] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Exited

agalera avatar Jun 22 '22 22:06 agalera

Could this possibly be linked to #292 and/or #49 ?

TheDom42 avatar Aug 02 '22 22:08 TheDom42

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

jellyfin-bot avatar Dec 01 '22 03:12 jellyfin-bot