jellyfin-android
jellyfin-android copied to clipboard
jellyfin
Jellyfin crashes trying to play FLAC 7.1
This issue respects the following points:
- [X] This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
- [X] This issue is not already reported on GitHub (I've searched it).
- [X] I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
- [X] I agree to follow Jellyfin's Code of Conduct.
- [X] This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.
Description of the bug
I'm trying to play 2 videos which both have FLAC 7.1 audio on them but jellyfin keeps crashing trying to play the audio. With one of them, it plays for a few seconds then crashes (if you go back it stops at the same exact time), usually by reverting to the first audio in the list but sometimes it gives up after "too many errors" and throws you back to the menu. With the other movie file I have, it refuses to play anything at all.
Reproduction steps
Using the Jellyfin Android app.
What is the current bug behavior?
Movie stops playing the audio every few seconds or not at all.
What is the expected correct behavior?
Movie plays without any issues.
Jellyfin Server version
10.9.9+
Specify commit id
No response
Specify unstable release number
No response
Specify version number
No response
Specify the build version
10.9.9
Environment
- OS:
- Linux Kernel:
- Virtualization: Docker, on a Synology
- Clients: Android
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration: None
- GPU Model:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:
Jellyfin logs
[2024-08-06 19:55:28.042 +00:00] [INF] [18] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.16.11" playing "Up". Stopped at "798344" ms
[2024-08-06 19:55:28.061 +00:00] [INF] [91] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Mark". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-08-06 19:55:28.138 +00:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Mark". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
FFmpeg logs
No response
Client / Browser logs
No response
Relevant screenshots or videos
No response
Additional information
Could it be fixed by https://github.com/jellyfin/jellyfin/pull/11399 ?
From your limited log I'm afraid this is a client side issue
Quite likely. I just tried one of the videos on Jellyfin Web and it worked as expected.
This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.
This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.