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verified publisher icon jdryg

The game doesn't start on mac os x

Open babouaya opened this issue 7 years ago • 8 comments

All I get is a blank screen. It responds to Cmd-Q, though. V 0.15 Mac Os 10.11

babouaya avatar Mar 06 '18 19:03 babouaya

Really sorry about that. Even though it has been tested on El Capitan at the time of the release, I haven't had the chance to test it on the latest version (10.11.6 according to Google) which I assume is the version you have, right? I will try to investigate as soon as possible.

In the meantime, if there's anything else I can do for you (i.e. refund) I'll be glad to hear it.

jdryg avatar Mar 07 '18 06:03 jdryg

10.11.6, yes. I'll have a linux box running soon anyway. But this is... frustrating >.<

babouaya avatar Mar 07 '18 22:03 babouaya

Hello again,

Unfortunately I couldn't reproduce the bug. I don't currently own a Mac and someone else tested it on his machine. El Capitan 10.11.6 (15G31) with latest NVIDIA drivers (346.03.15f02).

Can you please download OpenGL Extensions Viewer from the AppStore and post the output xml from Save As text (top left of the window). I assume that other OpenGL applications or games work correctly on your machine, right? Sorry if it sounds like a stupid question but since I cannot reproduce the bug, I have to ask.

If everything looks right, I'll try to upload a version which will output more debug information to the game's log file to see if I can find something there.

Thank you for your patience and sorry for the inconvenience.

jdryg avatar Mar 09 '18 19:03 jdryg

Yes, I've never had any problem with OpenGL applications. Sorry for the delay, here is the file. glview-NVIDIA GeForce 8600M GT OpenGL Engine.txt

babouaya avatar Mar 15 '18 07:03 babouaya

Just compared your report with mine. I couldn't see any significant differences except from the driver version.

Is it possible to upgrade your drivers to the latest version and check again?

jdryg avatar Mar 16 '18 18:03 jdryg

Hello again,

I've uploaded a new version of the game at itch.io named 0.15.0dbg. Please try it out and send me the log file that will be created in your documents folder under DLS (dls.log). I hope it will help me pinpoint the bug.

jdryg avatar Mar 17 '18 10:03 jdryg

Hello, Here's the log file generated by the dbg version. dls.log.gz

babouaya avatar Mar 31 '18 18:03 babouaya

Thanks for the log and sorry for the delayed reply. Unfortunately, I cannot see anything wrong with that log. Everything seems normal and nothing explains the black screen.

I'll get back to you if I have another idea or something else for you to try.

jdryg avatar Apr 03 '18 05:04 jdryg