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Addon intermittently just won't fire no matter what I try.

Open maggiev777 opened this issue 4 years ago • 2 comments

I have used this addon for years and it has been awesome! I have not had problems, and it has made our Chinese studies very efficient and effective.

However, in the last six months or so - whenever I was forced to upgrade to Anki 2.1 - it has become a nightmare. I'm sorry, but it just is so frustrating. Sometimes it will let me enter cards with no problems. But lately it will let me enter a few cards, and then it completely stops firing. I enter the Hanzi, tab to the next field, and nothing populates. I have tried exiting Anki, exiting adding cards, trying different chinese card types, toggling the toolbar hanzi icon, etc. Nothing makes any difference. It simply will not populate anything. I've even tried reinstalling the addon. And disabling every other addon I have installed.

Sometimes I can get it going again after trying different things above. But usually these days, I cannot get it adding again no matter what I do. It just will not work.

  • OS: Windows 10
  • Anki Version 2.1.35
  • Chinese Support Version 0.14.0

Thank you so much for your work on this addon in the past, and in the future! We could not study Chinese without it, and honestly, I would be HAPPY to pay you for it. It's been one of our most valuable resources in our studies. I desperately hope we can get it working again.

maggiev777 avatar Nov 06 '20 22:11 maggiev777

Hi, please check out the post titled "Unable to find token seed! Did https://translate.google.com change?", that should be able to fix the issue

mvrloc avatar Nov 08 '20 13:11 mvrloc

Hopefully this is addressed by the changes in the version that will be uploaded later today.

But I'll leave this open just in case.

Thanks for your patience.

jdlorimer avatar Mar 25 '21 07:03 jdlorimer