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Cannot connect to data importer with the Neo4j enterprise edition desktop on window

Open mf093087 opened this issue 2 years ago • 0 comments

Hi, I really like your goingmeta training, however, I met some problems, could you please help me?

I am using the Neo4j desktop version on windows, I want to use data importer, which was also developed by Neo4j to import data. However, I can't connect the database with the data importer together. I met this error:

**Neo4jError: WebSocket connection failure. Due to security constraints in your web browser, the reason for the failure is not available to this Neo4j Driver. Please use your browsers development console to determine the root cause of the failure. Common reasons include the database being unavailable, using the wrong connection URL or temporary network problems. If you have enabled encryption, ensure your browser is configured to trust the certificate Neo4j is configured to use. WebSocket readyState is: 3 ** I checked some document on the internet, which mentioned that I should do this: change the neo4j.conf

dbms.connector.bolt.enabled=true
dbms.connector.bolt.tls_level= FALSE

change to

dbms.connector.bolt.enabled=true
dbms.connector.bolt.tls_level= OPTIONAL

After I did this, I found that I couldn't even start my database. fan_123_0-1662502844537

Then I found another document, which says uncomment and change :7687 to 0.0.0.0 : 7687

#dbms.connector.bolt.listen_address=:7687
#dbms.connector.bolt.advertised_address=:7687

Still, I can't open the database. Can anybody help me?

I also put my question here. https://community.neo4j.com/t5/neo4j-graph-platform/help-needed-cannot-connect-to-data-importer-with-the-neo4j/td-p/59949

mf093087 avatar Sep 07 '22 15:09 mf093087