Findroid is unable to obtain any data from the server

[gandbg]

Describe the bug When Findroid tries to obtain some data from the server it return a java.lang.NullPointExeption error

To Reproduce Steps to reproduce the behavior:

1. Go to any tab in the main page
2. See the error

Expected behavior Findroid fetches the informations that is need to correctly display the various movies/shows

Screenshots

Device info:

• Device: Xiaomi Redmi Note 7
• Android version: 11
• App version: v0.5.0

[rdmchr]

Same problem, exact same error: Device: OnePlus Nord Android Version: 12 App Version: 0.5.0

[jarnedemeulemeester]

What version of the Jellyfin server are you running? The latest update ups the minimum version to 10.8.1. (I forgot to add a check for the server version when it's already set up)

You can also try resetting the app data and adding the server again.

[gandbg]

I'm running version 10.8.1. I am using docker with the Linuxserver image, if that helps

[rdmchr]

I'm running version 10.8.1 as well, but I use the official Docker images from Jellfyin. I have already tried resetting the app data and adding the server again.

Furthermore, when I enter my user credentials the app crashes and when I open it again I get the screens you see above. Also, even though I can only see that error, the Jellyfin admin dashboard does show that I'm connected using the app.

[jarnedemeulemeester]

I am able to recreate the issue, it has nothing to do with your device or server. There is a problem while navigating through the setup screens. If I look at the statistics in the Google Play Console, I can see that lot's of people are crashing when navigating through the setup. I will look further into fixing it.

As a temporary workaround if you manage to get to the home screen (maybe after multiple crashes) and get the NullPointerExeption try going to Settings -> Manage servers -> Select your server. That fixes it for me.

[Hjaelp]

@jarnedemeulemeester I'm not sure if what I had is the same since it didn't completely crash for me, but I was getting the same error although with 401 HTTP response as well when I inspected it. I had to re-add the server for it to work.

[rdmchr]

As a temporary workaround if you manage to get to the home screen (maybe after multiple crashes) and get the NullPointerExeption try going to Settings -> Manage servers -> Select your server.

This did actually work for me. Thank you!

[jarnedemeulemeester]

@gandbg could you test again on version 0.6.0? I suggest clearing all app data before you try again. (Just to make sure)

[rdmchr]

Not gandbg, but the update did resolve the issue for me. 👍

[gandbg]

@gandbg could you test again on version 0.6.0? I suggest clearing all app data before you try again. (Just to make sure)

I've updated the app, deleted all app data and it was able to fetch everything that it needed.