bug: [Rtx 4050 GPU don't run]

[cccman9194]

Describe the bug After installed and download Models, I was activated Rtx 4050 in advanced. But can't run prompt. How can i fix it?

[freerider7777]

same on NVIDIA GeForce RTX 3050 4GB Laptop GPU models not working

[Van-QA]

Please help us by providing the app.log for troubleshooting: https://jan.ai/troubleshooting/how-to-get-error-logs/

[hantran-co]

Hey please share your app logs, otherwise we will close this issue after 1 month

[freerider7777]

Today an update has arrived - seems to work fine! Thanks for your work! :) Tested on Deepseek coder 1.3 and Openchat-3.5 7B Q4

[freerider7777]

Deppseek Coder 33B Q5 not working app.log I see out of memory

[cccman9194]

I was solved RTX 4050 issue. Firstly update NVIDIA graphic driver. Next, install NVIDIA CUDA driver. Installation of CUDA is essential.

2024년 1월 31일 (수) 오후 4:20, Van Pham @.***>님이 작성:

Please help us by providing the app.log for troubleshooting: https://jan.ai/troubleshooting/how-to-get-error-logs/

— Reply to this email directly, view it on GitHub https://github.com/janhq/jan/issues/1819#issuecomment-1918526274, or unsubscribe https://github.com/notifications/unsubscribe-auth/BAPIH5A65RQWS2XMLMUEQZLYRHWEDAVCNFSM6AAAAABCN4W5LKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMJYGUZDMMRXGQ . You are receiving this because you authored the thread.Message ID: @.***>

[cccman9194]

I was solved RTX 4050 issue. Firstly update NVIDIA graphic driver. Next, install NVIDIA CUDA driver. Installation of CUDA is essential.

2024년 2월 6일 (화) 오후 8:36, Ashley @.***>님이 작성:

Hey please share your app logs, otherwise we will close this issue after 1 month

— Reply to this email directly, view it on GitHub https://github.com/janhq/jan/issues/1819#issuecomment-1929334659, or unsubscribe https://github.com/notifications/unsubscribe-auth/BAPIH5CYAYEOY6KBBTSFGSTYSIIS5AVCNFSM6AAAAABCN4W5LKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRZGMZTINRVHE . You are receiving this because you authored the thread.Message ID: @.***>

[cccman9194]

I was solved RTX 4050 issue. Firstly update NVIDIA graphic driver. Next, install NVIDIA CUDA driver. Installation of CUDA is essential.

[Van-QA]

thank @cccman9194, we will make sure the solution is noted in our document. Hence closing this one, as you already created another one for the solution: https://github.com/janhq/jan/issues/1946.