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stuttering playback after days of normal use

Open leder11011 opened this issue 5 years ago • 11 comments

I installed noson-app on ubuntu as described on github. Everything is fine until after some days of use, the playback is not working well: I experienced stuttering and once my whole system froze.

Hope to be of help Gerrit

leder11011 avatar Sep 14 '19 07:09 leder11011

Which system froze ? The Sonos device or Ubuntu ? That's related to the stream source and the network throughput. If you are using noson-app to stream your local music (in ubuntu), you have to check the network throughput between the host and the Sonos device.

Also try to restart the Sonos device (switch off/on). I already had some wifi issue with my devices and restarting them could help to fix it.

janbar avatar Sep 14 '19 11:09 janbar

The Ubuntu system was not reacting : the mouse was moving though. Could it be some memory leak?

How do I measure network throughput? I am streaming amazon music.

Gerrit

Jean-Luc Barrière [email protected] schrieb am Sa., 14. Sep. 2019, 13:31:

Which system froze ? The Sonos device or Ubuntu ? That's related to the stream source and the network throughput. If you are using noson-app to stream your local music (in ubuntu), you have to check the network throughput between the host and the Sonos device.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/janbar/noson-app/issues/85?email_source=notifications&email_token=AAZNARDBVA3UI24QUZGJ4ETQJTDS3A5CNFSM4IWWITV2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD6W2AIQ#issuecomment-531472418, or mute the thread https://github.com/notifications/unsubscribe-auth/AAZNARFPYQIVQ62MO2MZWZ3QJTDS3ANCNFSM4IWWITVQ .

leder11011 avatar Sep 14 '19 14:09 leder11011

Streaming amazon music is done by the Sonos device itself. The app is only a controler while you don't stream your local music files or pulse-audio. You can see what causing the trouble with the system monitor.

janbar avatar Sep 15 '19 12:09 janbar

when I connect noson to symfonisk via amazon music and leave it running untouched for some hours, even without playback: then playback via noson or sonos android app breaks! Android app says "no connection to amazon music".

After killing noson and sonos android app: sonos android app playback is working fine, without noson running.

Hope to be of help Gerrit

leder11011 avatar Sep 18 '19 18:09 leder11011

I think the cause is the Internet bandwidth. The controllers Sonos even Noson get cover images from the providers. When the bandwidth is too fine you will have stuttering playing a stream from internet.

janbar avatar Sep 20 '19 06:09 janbar

Hello Jean-Luc,

no, I do not think so. Every app is doing fine: Windows, Android are playing for hours. Only noson I experience a broken control of amazon music streaming. And I really would like to use my Ubuntu PC: can you do anything for it?

Cheers Gerrit

P. S. my LAN speed down/up is 42/12 Mbit/s and 9 ping being online.

leder11011 avatar Sep 20 '19 18:09 leder11011

Mmm, my WAN(internet) has 14down/1up Mbits/s and my LAN around same of you. I tested playing a Deezer playlist, and browsing the Amazon service sample (lot of track/album). All cover arts download fast, the browsing of amazon catalog is smooth and I haven't any stuttering of the playback from Deezer. Bizarre. I am using Ubuntu 18.04.3 LTS. I provide the app for Android, MAC and Windows64 too and all is smooth with my Android phone, the same with my Mac and the same with Windows10. I don't think the cause is your LAN, but it could be your WAN instead. The Sonos device streams from Amazon and the app download covers from Amazon too, or from others providers. It depends what you are currently browsing. You could try the app on an Android phone. Checkout it from the Releases tab:

  • for armv7: https://github.com/janbar/noson-app/releases/download/3.14.4/noson-armv7-3.14.4-5113-signed.apk
  • for x86: https://github.com/janbar/noson-app/releases/download/3.14.4/noson-x86-3.14.4-5113-signed.apk

janbar avatar Sep 21 '19 18:09 janbar

One thing could be my power plan : I do not have WiFi on my pc, so I connect to the WAN by power cord adapter. But it is usually enough for streaming locally 1080p and you see my 42 MBit / sec download from the Internet : so WAN is OK, too. My android and Windows app use the same WAN with WiFi and have full 51 MBit / sec down and 12 MBit / sec up when online.

I have no clue what else could be the issue! Have you streamed amazon for 4-5h?

Gerrit

Jean-Luc Barrière [email protected] schrieb am Sa., 21. Sep. 2019, 20:52:

Mmm, my WAN(intenet) has 14down/1up Mbits/s and my LAN around same of you. I tested playing a Deezer playlist, and browsing the Amazon service sample (lot of track/album). All cover arts download fast, the the browsing of amazon catalog is smooth and I haven't any stuttering of the playback from Deezer. Bizarre. I am using Ubuntu 18.04.3 LTS. I provide the app for Android, MAC and Windows64 too and all is smooth with my Android phone, the same with my Mac and the same with Windows10. I don't think the cause is tour LAN, but it could be your WAN instead. The Sonos device streams from Amazon and the app download covers from Amazon too, or from others providers. It depends what you are currently browsing.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/janbar/noson-app/issues/85?email_source=notifications&email_token=AAZNARFXXEZ5TUF3AMT5PETQKZUN3A5CNFSM4IWWITV2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD7IXSZI#issuecomment-533821797, or mute the thread https://github.com/notifications/unsubscribe-auth/AAZNARFEXG5FAEOZ7QIPQ23QKZUN3ANCNFSM4IWWITVQ .

leder11011 avatar Sep 22 '19 08:09 leder11011

You could get logs when it occurs:

noson-app --debug 2>&1 | tee noson.log

Then we will see if there is a call could cause the issue. (please don't paste the log file here; instead send it to my email)

janbar avatar Sep 22 '19 14:09 janbar

I have same error now after four hours of streaming with noson-app from amazon music: noson.log send to your email! Please tell me your address...

leder11011 avatar Sep 26 '19 08:09 leder11011

I released the version 4.0 now. Maybe it could help to resolve your issue. In your log I didn't see any errors or calls could cause the issue. You could be lucky with the new release.

janbar avatar Nov 25 '19 21:11 janbar