AuthenticatorPro icon indicating copy to clipboard operation
AuthenticatorPro copied to clipboard

Scanning QR code opens camera for just a second and then closes

Open Streep opened this issue 1 year ago • 3 comments

Describe the bug When I press "Scan a QR code" it opens the camera for just a second and then closes immediately, returning to the main app window.

Expected behavior To stay open and read a QR code.

App Version 1.24.0

Additional context Freshly installed app from F-Droid (IzzyDroid repo) on a Fairphone 5 (with Iodé ROM installed, Android 13). Camera otherwise works fine. I circumvented the issue by using a stand-alone QR scanner which easily opens the otpauth:// URL, after which AuthenticatorPro (registered for the that otpauth intent) immediately adds the entry to AuthenticatorPro.

Streep avatar Jan 05 '24 01:01 Streep

Hi @Streep ,

Can you please provide some debug information (Menu → About → About → Top right button). If there is an error, it should be logged here.

Thanks

jamie-mh avatar Jan 13 '24 11:01 jamie-mh

The Debug log is empty unfortunately. Sometimes the app crashes completely. It seems like an error is caught which does not provide any error message for debugging. Maybe you can check if all errors are registered around the QR-code scan function? Then maybe in an updated version we might obtain better information.

I switched to /e/OS BTW, which exhibits the same problem, also with a fresh app without any stored data.

Streep avatar Jan 16 '24 15:01 Streep

Have the same problem. The debuglog is empty.

hirnchirurg avatar Mar 08 '24 08:03 hirnchirurg